PAYTM_MONEY_LOGO_SMALL
Browse by Topic
Select your Issues realated to following topic
Frequently Asked Questions

I have submitted all details required for KYC, but it is still pending verification. When can I expect an update?

The KYC & investment readiness process takes only 30 minutes. As soon as your details have been verified, you will receive an email from us, confirming the same. You can then start investing immediately.
If your KYC verification is delayed by more than 24 hours, please write to priority.kyc@paytmmoney.com with your registered mobile number.

I have already done my KYC on Paytm. Why should I do it again on Paytm Money?

You may have completed your KYC for Paytm Wallet or Paytm Payments Bank. However, if you are a first-time investor, you will need to complete KYC verification again on Paytm Money, as the KYC for mutual funds is a different process. However, if you have invested in mutual funds before you will already be KYC Verified. You need to give us minimal additional information to get started!

What are the charges for investing through Paytm Money?

There are no charges on Mutual Fund investments made through Paytm Money. Your investments are absolutely FREE of cost - in line with our investor-first approach.

Can I invest through Paytm Wallet? Which payment methods are supported on Paytm Money?

You cannot invest via Paytm Wallet. You can pay for your investments by setting up Auto Pay (one-time bank mandate) on Paytm Money app to enable one-click investments. Alternatively, you can invest using UPI, NetBanking & Debit Card of your verified bank account. Investment through credit card or wallet is not permitted at Paytm Money.

I already invest in mutual funds. How can Paytm Money help me?

We provide a free of cost risk profile assessment, which asks you relevant questions about your age, income & goals. The result of this test will indicate which funds you can invest in. Read about all the risks involved carefully before making the investment decision.
Paytm Money makes the investing process much simpler even for avid investors such as yourself. You will find all investment information about your favourite funds in one page. You can also switch your existing portfolio to Paytm Money, and save on commissions by investing in direct plans only. Once you start investing with Paytm Money, you need not go elsewhere.

I am new to mutual fund investments, how do I get started with Paytm Money?

Paytm Money is an ideal investing platform for first-time investors. All you have to do is login to the app, finish your KYC & investment readiness requirements and within no time you will be ready to invest with us.
To get you started, we provide a free of cost risk profile assessment, which asks you relevant questions about your age, income & goals. The result of this test will indicate which funds you can invest in. Read about all the risks involved carefully before making the investment decision.
© Paytm Money Limited. CIN - U72900DL2017PLC323936. All Rights Reserved.
Registered with the Securities and Exchange Board of India (SEBI) as an Investment Advisor (INA100009859) and with Pension Fund Regulatory and Development Authority (PFRDA) as NPS ePOP (269042019).
SEBI Reg No. Broking - INZ000240532; Depository Participant - IN - DP - 416 - 2019 , Depository Participant Number: CDSL - 12088800,
Trading and clearing member of NSE (90165, M52073) and BSE(6707).

Registered Office: 136, 1st Floor, Devika Tower, Nehru Place, Delhi - 110019.
Operations Head office: Essae Vaishnavi Summit, Ground Floor, Koramangla, 80 Feet Road, Bengaluru - 560034

Investments in securities markets are subject to market risks, read all the related documents carefully before investing
Subscribe Paytm Money Family

Get our monthly newsletter from Advisory Desk

Useful Links: 
Investor Grievance: 

Investments in securities market are subject to market risk, read all the related documents carefully before investing.


We collect, retain, and use your contact information for legitimate business purposes only, to contact you and to provide you information & latest updates regarding our products & services. We do not sell or rent your contact information to third parties. Please note that by submitting the above mentioned details, you are authorising us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months.

Exchange disclaimer:"The Bombay Stock Exchange/National Stock Exchange of India Ltd is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc, of any of the Rules, Regulations, Bye-laws of the Bombay Stock Exchange, National Stock Exchange of India Ltd, SEBI Act or any other laws in force from time to time.


The Bombay Stock Exchange/National Stock Exchange of India Ltd is not answerable, responsible or liable for any information on this Website or for any services rendered by us, our employees, and our servants.

If you do not agree to any of the Terms and Conditions mentioned in this agreement, you should exit the site."

Risk:"Investments in securities market are subject to market risk, read all the related documents carefully before investing.

We collect, retain, and use your contact information for legitimate business purposes only, to contact you and to provide you information & latest updates regarding our products & services.

We do not sell or rent your contact information to third parties.

Please note that by submitting the above mentioned details, you are authorizing us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months."

Attention to Investors:"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in the investor's account.


Prevent Unauthorized Transactions in your demat account ; Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day


Prevent Unauthorised transactions in your account; Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile / email at the end of the day "

"Attention to Investors:


1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.


2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.


3. Pay 20% upfront margin of the transaction value to trade in cash market segment.


4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 & vide notice no. BSE 20200731-7 dated July 31, 2020 and BSE 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.


5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month."