We do not disclose such information to third parties unless you have explicitly authorized such disclosure or unless such disclosure is mandated by our governing law / regulations.
Paytm Money acts as intermediary to bring investment services to you and will be required to share information with its partners with whom you choose to transact. Additionally, we may use your information to enhance or customize your experience on our platform.
In this policy, the words “we”, “ours” and / or “us” refer to Paytm Money Ltd. and “you” and / or “your” refer to our customers.
We collect and generate various data points about you. Data by which you are identified is termed as “Personal Data”. Personal Data does not mean information that is freely available or accessible in public domain.
Your Privacy is of utmost importance to us and protection of your Personal Data is a key commitment for us.
We are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data.
Personal Data we may collect from you are as under:
Information obtained from your mobile device by way of using our app like device location, communication information including contacts and call logs, device information (including storage, model and mobile network), transactional and promotional SMS / App notifications.
You hereby agree that, we may fetch or update your personal details from government agencies or regulated authorities like KYC Registration Agency’s, Central Registry of Securitisation Asset Reconstruction and Security Interest, Asset Management Company’s, Registrar and Transfer Agency’s, etc.
We store and process your Personal Data only in India. Our data center and systems also maintain backup and disaster recovery systems in India.
Any Personal Data that we have access to shall never be shared without your consent.
In various processes / submission of applications / availment of product offerings, we even seek your explicit consent to use / share your Personal Data.
In our business and operational processes, we only share the data on a partial and “need-to-know” basis to designated personnel or partners or service providers.
We will share your data with competent / legal / statutory / regulatory agencies / authorities or partners / service providers acting on our behalf (as the case may be) in following cases:
For the purpose of your investments happening through Paytm Money, Paytm Money acts as an intermediary. When you invest in any AMCs, you also become a customer of theirs. Your personal and investment information is available to AMCs / RTAs and may be their service providers. Paytm Money will not have any control on the way this information is used by them.
Subject to applicable laws, we use your Personal Data in our business operations for providing our or our partners’ products services and to perform, among other actions, the following:
We also use your Personal Data to fulfill the requirements of applicable laws / regulations and / or court orders / regulatory directives received by us.
We take various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorised access, modification or disclosure. We use the latest secure server layers encryption and access control on our systems. Our safety and security processes are audited by a third party cyber security audit agency from time to time.
We have provided multiple levels of security to safeguard your app by Login / Logout option and AppLock feature that can be enabled by you. We also ensure the device binding so that the same login cannot be used on different device without any additional authentication / OTP. Please do not share your Paytm Money login, password and OTP details with anybody.
You may contact us on any aspect of this policy or for any discrepancies / grievances with respect to your Personal Data, by writing to our Compliance Officer at:
The Compliance Officer
Paytm Money Limited,
Vaishnavi Summit, 80 Feet Road,
3rd Block Koramangala, Bangalore-560095
This policy will be reviewed by us as and when required and the same may change at any time.
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Investments in securities market are subject to market risk, read all the related documents carefully before investing.
We collect, retain, and use your contact information for legitimate business purposes only, to contact you and to provide you information & latest updates regarding our products & services. We do not sell or rent your contact information to third parties. Please note that by submitting the above mentioned details, you are authorising us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months.
Exchange disclaimer:"The Bombay Stock Exchange/National Stock Exchange of India Ltd is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc, of any of the Rules, Regulations, Bye-laws of the Bombay Stock Exchange, National Stock Exchange of India Ltd, SEBI Act or any other laws in force from time to time.
The Bombay Stock Exchange/National Stock Exchange of India Ltd is not answerable, responsible or liable for any information on this Website or for any services rendered by us, our employees, and our servants.
If you do not agree to any of the Terms and Conditions mentioned in this agreement, you should exit the site."
Risk:"Investments in securities market are subject to market risk, read all the related documents carefully before investing.
We collect, retain, and use your contact information for legitimate business purposes only, to contact you and to provide you information & latest updates regarding our products & services.
We do not sell or rent your contact information to third parties.
Please note that by submitting the above mentioned details, you are authorizing us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months."
Attention to Investors:"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in the investor's account.
Prevent Unauthorized Transactions in your demat account ; Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day
Prevent Unauthorised transactions in your account; Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile / email at the end of the day "
"Attention to Investors:
1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3. Pay 20% upfront margin of the transaction value to trade in cash market segment.
4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 & vide notice no. BSE 20200731-7 dated July 31, 2020 and BSE 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.
5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month."