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Paytm Money Policies
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In addition to the General Terms and Conditions and the terms and conditions in the investing and demat account opening form applicable to the User, this terms and conditions shall also be applicable to the Users to access and use the Paytm Money Limited’s Online Trading System through the website “www.paytmmoney.com/stocks” (herein after referred to as “Website”), Mobile Application “Paytm Money”, including any other sub-domain or platform which is owned, developed, managed or operated by Paytm Money Limited, and/or its affiliates (hereinafter referred to as “App”). App and website shall together hereinafter referred as “Platform”. Paytm Money Limited shall hereinafter be referred to as “Paytm Money.”

In terms of Information Technology Act, 2000, this document is an electronic record, being generated by a computer system and it does not require any physical or digital signature. Your acceptance to the terms and conditions shall be considered as your consent to use the App, the Website, the services and products (collectively referred to herein as “Services”) provided by Paytm Money in accordance with the terms and conditions laid down by Paytm Money.

These Terms and Conditions are published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the intermediary's computer resource by any person.

1. General T&C

This document lays out the terms and conditions that apply to the access and use of the Paytm Money platform through the website “www.paytmmoney.com” (herein after referred to as “Website”), Mobile Application “Paytm Money”, including any other sub-domain or platform which is owned, developed, managed or operated by Paytm Money Limited, and/or its affiliates (hereinafter referred to as “App”). App and website shall together hereinafter referred as “Platform”. Paytm Money Limited shall hereinafter be referred to as “Paytm Money.”

In terms of Information Technology Act, 2000, this document is an electronic record, being generated by a computer system and it does not require any physical or digital signature. Your acceptance to the terms and conditions shall be considered as your consent to use the App, the Website, the services and products (collectively referred to herein as “Services”) provided by Paytm Money in accordance with the terms and conditions laid down by Paytm Money.

These Terms and Conditions are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the intermediary's computer resource by any person.

2. Interpretation

The words, “him”, “his”, “You”, “Your”, “Client”, “User” “Investor”, “I”, “Subscriber” and “Customer” refer to the person(s) who use and avail the Services and Products of Paytm Money Website / App and shall include both singular and plural. The Services provided herein is only for Customers who are Indian citizens and tax resident of India.

These terms shall constitute a binding contract between Paytm Money and you when you download the App or use the services on Website and / or the App or use its Services on any other platform managed by Paytm Money and shall be referred to herein as the “Agreement”. Downloading and installing the App or using the services of the Website or the App shall be deemed to constitute sufficient proof that you have read, understood and accepted these terms.

These Terms and Conditions contain important information regarding the Services that Paytm Money will provide to you and for your own protection you should read them carefully before accepting them. If you do not agree to these terms you must not proceed to use the App or use the Services provided on the website or mobile application.

This Agreement may be read with our privacy policy document or other such documents as may apply to a particular account / service / situation / circumstance / transaction.

Reference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force. All headings, bold typing and italics (if any) have been inserted for convenience of reference only and do not define limit or affect the meaning or interpretation of the terms contained herein.

Without prejudice to any other specific requirement which may be laid out in this Agreement, your use of the App / Website and the Services and specifically, your acceptance of these terms as aforesaid shall be deemed to be a representation from you that you are above 18 years of age, or possess legal parental or guardian consent, and are fully able, conscious and competent to enter into this Agreement and make your investment decisions, execute the investment transactions, evaluate the advice, if any, and confirm to abide by and comply with the terms set forth herein.

3. Use of the App / Website / Service

Paytm Money (including the App and Website are owned by Paytm Money, a company incorporated under the Companies Act, 2013 and having its registered office at 136, Ist Floor, Devika Tower, Nehru Place, New Delhi – 110019 and is also registered with the Securities and Exchange Board of India (‘SEBI’) as a stockbroker(INZ000240532) and depository participant (IN-DP-416-2019).

I hereby authorize Paytm Money to share with exchanges, depositories or Registered transfer agents, my signature available on the records of the KYC Registration Agency (“KRA”) or CKYC for authenticating and processing my requests.

The Customer agrees, acknowledges and provides his / her consent that the information provided by him / her may be shared with regulators / government bodies as and when required or requested by them.

The Customer understands and consents to record his / her telephonic conversations with the customer support department (managed by itself or through any outsourced vendor) for quality control, record retention purposes, and other similar purposes however we agree to keep such records confidential.

The Customer understands that he / she can login through his / her Paytm Login Credentials. By logging into the Paytm Money App / Website using these credentials, the Customer acknowledges and provides consent to verify his / her credentials with One97 Communications Limited.

All orders through the Paytm Money Platform shall be made at the sole discretion of the User and all investments will be executed by the User only or as per the directions issued by the User.

The User agrees and understands that all orders for purchase, sale or other dealings in securities and other instructions routed by the Users through Paytm Money Platform via the User’s Username shall be deemed to have been given by the User.

Though orders will generally be routed to the Exchange’s computer systems within a few seconds from the time the order is placed by the User on the Paytm Money Platform, Paytm Money shall not be liable for any delay in the execution of any order or for any resultant loss on account of the delay.

The User hereby allow Paytm Money to utilize his / her KYC information, which the User has submitted as its own will or uploaded on Paytm Money’s system, such as his / her personal identity details like name, PAN, age, address, mobile number, email address and signature or any such prescribed by Paytm Money or by regulation for sending / sharing it to any KYC authority (UIDAI, KRA, CERSAI, or others) for the purpose of validation and to comply with the legal and regulatory requirements. The User shall be solely liable to inform Paytm Money in case of any change in the KYC information including and any information or declaration or change in signature / signatories etc. and in the event of his / her signature not being updated, available or legible in KYC records, Paytm Money would be within its rights to carry out further checks to validate the authenticity of the request or reject any such request based on existing KYC information. The User shall provide such additional documents and perform such additional actions that may be called upon to be submitted by Paytm Money. In case the User’s signatures is not available with KRA / CKYC, the User shall co-operate with Paytm Money to provide incremental details as may be required to complete verification.

The User hereby authorizes Paytm Money to share with exchanges/depositories his / her signatures available on the records of the KYC Registration Agency (“KRA”) or CKYC for authenticating and processing requests.

The User hereby confirms and acknowledges that the information provided by the User hereunder or thereafter after the login to the Paytm Money App or Website may be used by Paytm Money for marketing purposes and cross selling purposes.

The User hereby declares that all amount used to place purchase orders through the Paytm Money Platform shall be through his / her own legitimate source / bank account only and the said orders do not contravene any Act, Rules, Regulations, Notifications or Directives of the provisions of the Income Tax Act, Anti Money Laundering Laws, Anti-Corruption Laws or any other applicable laws enacted by the Government of India from time to time.

The User hereby agrees and acknowledges that he / she has not received nor have been induced by any rebate or gifts, directly or indirectly to place orders through Paytm Money Platform.

The User agrees that, if the order is not accepted on Paytm Money Platform for any reason whatsoever, Paytm Money shall have the right to consider the order as lapsed.

The User hereby understands and agrees that the systems at the Exchange or in Paytm Money Platform are vulnerable to temporary disruptions, breakdowns or failures. In the event of non- execution of trade orders or trade cancellation due to the happening of such events or vulnerabilities due to failure / disruption / breakdown of system or link, Paytm Money shall be entitled to cancel relative request/(s) with the User and shall not be liable to execute the desired transactions of the User’s. In such event, Paytm Money shall not be responsible for any losses incurred or which may be incurred by the User due to such event which are beyond the control of Paytm Money.

4. Fees and charges

Paytm Money offers trading facility to its Clients through the Paytm Money Platform. As part of the services Paytm Money will charge Platform enablement fees. All charges are available at www.paytmmoney.com

5. Refusal of orders for penny stocks
  • Paytm Money offers trading facility to its Clients in all the compulsorily dematerialized stocks which are listed on the Stock Exchanges. However, Paytm Money discourages/restricts trading in penny stocks by the Clients as they are susceptible to manipulation and risky for investors and in turn to Paytm Money.
  • “Penny Stocks” for this purpose shall includes :
    • Stocks appearing in the list of illiquid securities issued by the Exchanges from time to time.
    • Stocks which are highly illiquid and have a low market capitalization and ‘Z’ Group Securities.
    • Any securities as may be restricted for trading by Exchanges.
  • Any other securities as may be restricted for trading by Paytm Money based on its internal evaluation.
  • As a part of Risk Management System, Paytm Money restricts Clients to buy/ sell in penny stocks only on the basis of 100 upfront margin and on delivery basis. Also Paytm Money Ltd have/may have in place further restrictions in terms of quantity/ value in each/all penny stocks together as notified by its extant circulars.
  • Paytm Money may at any time at its sole discretion block/ restrict the Client’s trading account in Paytm Money Platform to prevent the Client from placing orders in such penny stocks through the PML Platform.
  • Further in case the Client is able to place an order for penny stocks which are restricted by Paytm Money Ltd through Online Trading Platform or otherwise, Paytm Money may not accept such order.
  • Paytm Money shall not be held liable for restricting/ prohibiting trade in penny stocks at any time. Further Paytm Money shall not be held liable or responsible in any manner whatsoever for any refusal/cancellation of orders for trading in penny stocks/other securities and the Client shall indemnify Paytm Money in respect of any loss caused to Paytm Money by virtue of the Client trading in penny stocks.
6. Setting up of client's exposure limits
  • As part of risk management policy, Paytm Money shall set Client’s exposure limits depending on the type of securities provided as Margin/ available funds in the Client’s ledger plus Fixed Deposits/ Bank Guarantees provided by the Client and the Client profile/ financial status. Exposure limits are also set based on categories of stocks/ position (derivatives) Client can trade.
  • Paytm Money can change the Securities that are acceptable as margin and their categorization from time to time at its sole discretion. Further Client categorization may also be changed based on various factors including trading pattern of Clients, profile/ residential status/ financial status of Client.
  • Paytm Money from time to time shall apply such haircuts (the percentage difference between an asset's market value and the amount that can be used as collateral for a loan) as may be decided by, as part of the internal risk policy, on the approved securities against which the Exposure limits are given to the Client.
  • Paytm Money may from time to time change the applicable haircut or apply a haircut higher than that specified by the Regulators/ Exchanges as part of its Risk Management System. Subject to the Client’s exposure limits, Client may trade in securities and/ or take positions in the futures and options segment. Client shall abide by the exposure limits, if any, set by Paytm Money or by the Exchange or Clearing Corporation or SEBI from time to time.
  • Limits/ Exposure provided shall vary based on the intraday/ delivery/ carry forward positions made by the Client. The exposure limits set by Paytm Money does not by itself create any right for the Client and are liable to be withdrawn at any time without notice and the Client shall bear the loss on account of withdrawal of such limits.
  • The Client agrees to compensate Paytm Money in the event of Paytm Money limited suffering any loss, harm or injury on account of exposure given and/or withdrawn.
  • In case of sale of Securities, such sale may at the discretion of Paytm Money be provided only to the extent of the availability of securities in the account of the Client (Free balance in DP, DP lien/ hold marked securities, Stock available in Paytm Client unpaid securities and collateral Account).
  • Further the credit received against sale may be used for exposure as may be decided by Paytm Money from time to time. In caseof derivatives, Clients shall be allowed to trade only up to the applicable Client wise position limits set by the Exchanges/ Regulators from time to time.
  • Paytm Money may from time to time demand additional margin from the Client in the form of funds or securities if there is a requirement for the same and the Client shall be required to provide the same.
7. Applicable brokerage rates and charges
  • The Schedule of Brokerage and other charges applied by Paytm Money on the Clients are provided under the heading "Tariff Sheet" in the Client account Opening Form. Within the mentioned scale, the brokerage and other charges as agreed by the Client is indicated and duly signed by the Client in that section.
  • If there is any upward revision of brokerage, the same will be informed to the Client with 30 days prior notice. However, all the brokerage and other charges are subject to the maximum limits as prescribed by SEBI/ Exchanges/ Government and other Regulatory authorities from time to time
8. Imposition of penalty or interest on delayed payment
  • The Clients are required to settle the pay-in/ provide margin within the time limits provided by Exchanges/ SEBI/ Paytm Money.
  • In case the Client fails to provide the same within the prescribed time, Interest on delayed payment shall be levied @ up to 18 p.a, on the Client’s account on any delayed payments towards trading either in the cash or derivatives segments or on account of any other reason beyond the due date of payment as may be prescribed by Paytm Money.
  • Such Interest on delayed payment shall be directly debited to the account of the Client at the end of every month\Week\Daily basis. This is only a penal measure and intended to bring in discipline in the Clients to clear the dues in time as Paytm Money has to clear its obligations to the Exchange as per the time limits set by the Exchanges.
  • Paytm Money reserves the right of imposition of Interest on delayed payment on the Client account and the Client shall be liable for payment of such charges at such rate as may be prescribed by Paytm Money from time to time.
9. Right to sell clients securities or close clients positions, without giving notice to the client on account of non-payment of dues. (limited to settlement/margin obligations)
  • As a part of its Risk Management Policy, Paytm Money shall have the sole discretion to square off the open position of the Client and/ or sell Clients’ securities (including securities maintained as margin with Paytm Money and securities lying in Client’s beneficiary/ depository participant) in case the Client fails to meet its settlement/ margin obligations in time.
  • The specific securities to be sold and the positions to be squared off shall be decided solely by Paytm Money. Further, the square off of Client’s open position or the selling of securities may be executed on such Exchanges and at such price as may be decided by Paytm Money.
  • Paytm Money shall have no obligation of communicating the same to the Client.
  • Paytm Money shall not be responsible for any losses incurred by the Client due to such squaring off of the open position of the Client.
  • Paytm Money reserves the right to square off Client’s open positions or sell Clients’ securities under following circumstances. a) Where the limits given to the Client have been breached. b) Where the Client has defaulted on their existing obligation and / or have failed to make payments / deliver securities to Paytm Money within the stipulated time period as may be prescribed by Paytm Money.
  • In addition to above, in case of equity and currency derivatives transactions, (i) where the margin or security placed by the Client with Paytm Money falls short of the applicable minimum margin as may be required to be maintained by the Client; (ii) where Mark to Market Loss on the open position has reached the stipulated of the margins placed with Paytm Money and the Client(s) have not taken any steps either to replenish the margin or reduce the Mark to Market Loss; (iii) if the open position is neither squared off nor converted to Delivery by Client(s) within the stipulated time.
  • Paytm Money reserves the right to square off the open position of Client and/ or sell Client’s securities under the prescribed circumstances, however Paytm Money is not obligated and does not guarantee to square off the open positions and/ or sell Client’s securities.
  • The Client shall be solely responsible for the trading decisions taken by the Client. It shall be the responsibility of the Client to make payments towards outstanding obligations and/ or applicable margins to Paytm Money in time irrespective of whether Paytm Money exercises its right to square off the positions of the Client in accordance with the provisions given herein above.
  • Client shall be solely responsible for any resultant losses incurred to Client due to selling of Client’s securities by Paytm Money or squaring off the Client’s open positions or for not doing so.
  • All losses in this regard shall be borne by the CLIENT and Paytm Money shall be fully indemnified and held harmless by the CLIENT in this behalf. Right to recover dues and debits.
  • Right to recover dues and debts: The CLIENT accepts to comply with Paytm Money’s requirement of payment of Margin/ settlement obligations of the Client, immediately failing which Paytm Money may sell, dispose, transfer or deal in any other manner the securities already placed with it as Margin/lying in the beneficiary account of Paytm Money or square-off all or some of the outstanding F&O positions of the CLIENT as it deems fit at its sole discretion without further reference to the CLIENT and any resultant or associated losses that may occur due to such square-off/ sale shall be borne by the CLIENT and Paytm Money shall be fully indemnified and held harmless by the CLIENT in this behalf at all times.
10. Shortages in obligations arising out of internal netting of trades
  • In case the Client defaults on his\her security pay-in obligation and in the event the trade has been internally netted off by Paytm Money, there could be internal shortages. The internal shortages are marked against the Client randomly at the sole discretion of Paytm Money taking into account the delivery obligations through Exchanges.
  • In case of an internal shortage, the defaulting Client on sell side will be debited by Internal Auction valuation debit and the Client on the buy side will be credited by the same amount debited to defaulting Client.
  • Valuation Debit will be calculated by multiplying quantity short delivered on the pay-in date with the valuation price.
  • Valuation price will be calculated as below :
    • The Valuation price shall be higher of, 2 above the closing price of Auction date in normal market of the exchange, OR
    • Highest traded price between Trade date and Auction date
  • All losses to the Client on account of the above shall be borne solely by the Client and Paytm Money shall not be responsible for the same. In case of any claim against Paytm Money, the Client shall indemnify Paytm Money in this regard.
  • All the securities having corporate action will be settled on cum basis in favour of buyer.
  • The internal netting process will be subjected to change from time to time.
11. Conditions under which client may not be allowed to take further positions or broker may close existing positions of client

In addition to the conditions as provided under the policy of right to sell securities and close out Client’s open position as detailed in point 4 above, Paytm Money shall have the right to refuse to execute trades/ allow the Client to take further positions and/ or close out the existing positions of Client under following circumstances:

  • As a result of any Regulatory directive/ restriction
  • Non-receipt of funds/ securities and/ or bouncing of cheque received from the Client towards the obligations/margin/ledger balances/account OR
  • Due to technical reasons
  • Securities breaching the limits specified by the Exchanges/ regulators from time to time
  • In case of failure to meet margin including mark to market margins by the Client
  • In case securities to be transacted by Client are not in dematerialized form
  • Any other conditions as may be specified by Paytm Money from time to time in view of market conditions, regulatory requirements, internal policies etc. and risk management system
  • Due to any force majeure event beyond the control of Paytm Money. Paytm Money shall not be responsible for any loss incurred and the Client shall indemnify Paytm Money in this regard.
12. Temporarily suspending or closing of client’s account at the client’s request
  • Paytm Money may suspend or close the trading account of the Client pursuant to SEBI or any other Regulatory directive for such period as may be prescribed by the respective Regulator.
  • Paytm Money may further at its sole discretion and with/without information to the CLIENT, prohibit or restrict or block the CLIENT’s access to the use of the web site or related services and the CLIENT’s ability to trade due to market conditions and other internal policies including policy with respect to prevention of money laundering.
  • Client can initiate temporary suspension/ closure of its account at any time by giving a request to Paytm Money in writing 60 days in advance. However, such suspension/ closure will be effected subject to clearance of all dues and settlement obligations by the Client and subject to approval of Paytm money limited.
  • Trades in the account of the Client during the period of such temporary suspension shall not be permitted. Notwithstanding any such suspension/ closure, all rights, liabilities and obligations of the parties arising out of or in respect of transactions entered into prior to such closure/ suspension shall continue to subsist and binding on the Client. In case the account has been temporarily suspended at the request of the Client, the account shall be reactivated only on submission of a written request for reactivation by the Client.
13. Suspension/Closure of client account
  • Paytm Money may suspend/close the Client if the Client breaches the terms and conditions of the member-Client agreement or provides any false information or declarations.The Client will be provided with adequate notice.
  • Paytm Money may suspend/close the Client account if there is any instruction from competent authorites like regulators, statutory bodies or law enforceament agencies or if the Client is suspected to be involved in any activities in violation of applicable Rules and Regulations. Any liabilities arising out of this action will be the sole responsibility of the Client.
14. Treatment of inactive accounts
  • In case the Trading and/ or depository participant of the Client is not operated by the Client for a continuous period of twelve months the same will be considered to be ‘Inactive Account’.
  • Such Inactive account will be blocked for further transactions by the Client. The Client will have to submit following documents/ confirmation, for re-activation of such blocked account:
    • Call the Customer Care centre identifying himself (through validation questions) and requesting for activation of account for placing orders/transacting in the account. OR
    • By placing request for re-activation of account through the Internet Trading portal.
15. Time of Payment
  • The Client agrees and understands that, Paytm Money provides prospective Clients to transfer monies upfront through payment gateway after filling up all the required details. However, the prospective Client will not be registered as a Client of Paytm Money, till the time due diligence prescribed by regulators for KYC are complied with by the Client. In such cases if the Client is not registered due to incomplete due diligence of KYC or any other reason, then the monies received from the Client will be returned/ refunded within 30 working days from the date of receipt of complete set of documents from the Client, to the same bank account from which the monies were received.
  • The Client will also have to make a margin payment for shares purchased and sold either for square-off or delivery or on derivative contracts. The amount will be as charged by the relevant Exchange. However, in case the Exchange charges a margin amount over and above the normal margins, Paytm Money can make a margin call to the Client who will need to have to pay the relevant margin as charged by the Exchange. The Client agrees and understands that, Paytm Money would request / demand Client to provide documentary proof / evidence such as bank statement etc.
  • The Client shall make all remittances to Paytm Money (i.e. payment for all purchase transactions plus taxes, brokerage, handling charges and depository related fees and transaction fees of Paytm Money) by the value date for each transaction. The value date for all purchases will be the pay-in day less two days, where the pay-in day is specified by the Exchange Clearing House for the relevant settlement period. A notional debit may be made with respect to the Limit on the last day of the Settlement Cycle, notwithstanding that actual payment is due on a later date and such notional debit shall be reversed on receipt of payment.
  • Paytm Money shall remit funds to the Client (i.e. payment for all sale transactions less taxes, brokerage, handling charges and depository related fees and transaction fees of Paytm Money), less any amounts deducted for shortages by the value date. The value date for all sales will be pay-out day plus two days where the pay-out day is specified by the Exchange Clearing House for the relevant settlement period.
  • In the event of the Client having made both sales and purchases during a Settlement Cycle on the same Stock Exchange, the amount due from and to the Client shall be netted off and only the difference shall be payable by or to the Client. A notional debit or credit as the case may be, may be made to the Limit at the end of day until the actual payment is made.
16. Mode of Payment

No cash payment will be received from/ made to the Client as per the extract SEBI/ Exchange/ Income Tax/ PMLA Regulation, Guidelines, Circulars, etc. accordingly Paytm Money will not be responsible for any claim of receipt/ payment in cash by Client from/ to Paytm Money.

1. In the case of a purchase transaction, the Client shall remit funds within the time period provided to Paytm Money in any of the following ways:

(i) Authorized electronic transfer (UPI, NetBanking, RTGS) of funds from Client’s Bank Account to Paytm Money’s bank account in the same Designated Bank

In the case of sub-clause (i) credit will be given to the Client immediately on authentication of payment authorization, however Client has to intimate Paytm Money immediately after making payment through option as mentioned in sub clause (i).

Payment referred to in sub-clause (i) shall be accepted only from Client’s account.

Payment shall be made by the Client only as referred to in sub-clause (i). Paytm Money shall not accept/ acknowledge/ give credit for any payment made in cash.

2. In the case of a sale transaction, Paytm Money shall remit funds to the Client within the time period provided, provided the Client has delivered the securities sold to Paytm Money within the time prescribed by the following ways as requested by the Client.

(i) Electronic transfer of funds into the Bank Account of the Client opened with the Designated Bank.

(ii) Electronic transfer of funds into any other bank account of the Client as may be specified by the Client, and accepted by Paytm Money

All payments shall be made only in the name of the Client.

  • a. Paytm Money will not be responsible for any kind of claims raised by the Clients regarding payment made in cash. Mobile number is compulsory for opening of Demat/ Trading account with Paytm Money and Interface with a payment gateway will be offered to the Client at the portal itself.
  • b. Paytm money Limited shall have the prerogative to refuse payments received from any bank account where the Client is not the first holder or which is not mentioned in the KYC or which the Client has not got updated subsequently by submitting a written request along with adequate proof thereof as per pro-forma prescribed by Paytm Money.
  • c. Paytm Money shall not be responsible for any loss or damage arising out of such refusal of acceptance of payments in the situations mentioned above. However, due to oversight, if any such third-party payment has been accepted by Paytm Money and the credit for the same has been given in the Client's ledger, Paytm Money shall have the right to immediately reverse such credit entries on noticing or becoming aware of the same.
  • d. In such a case, Paytm Money reserves the right to liquidate any of the open positions and/or any of the collaterals received/ held on behalf of the Client. Paytm Money, its Directors and employees shall not be responsible for any consequential damages or losses.
17. Default in Payment
  • The Client agrees that Paytm Money may set off his/ her credit balances on NSE and BSE, hereinafter referred to as the “Exchanges” against the debit balances in one or more accounts of the Client in relation to the said Exchanges and segments of the Exchanges. Without prejudice to the Paytm Money’s other rights (including the right to refer a matter to arbitration), Paytm Money shall be entitled to liquidate/ close out all or any of the Client’s positions in cash segment or derivative segment on any Exchange for non-payment of margins or other amounts, outstanding debts, etc. and adjust the proceeds of such liquidation/ close out, if any, against the Client’s liabilities/ obligations.
  • Any and all losses and financial charges on account of such liquidation/ closing-out shall be charged to and borne by the Client. On a default by the Client to remit any monies payable to Paytm Money, Paytm Money shall be entitled to appropriate the monies maintained by the Client in the Minimum Margin Deposit towards its dues. The Minimum Margin Deposit with Paytm Money shall be subject to a lien for the discharge of any and all indebtedness or any other obligation that the Client may have to Paytm Money.
  • The brokerage services shall be suspended to the Client until such time as the Client replenishes funds adequate to maintain the Minimum Margin Deposit at the stipulated level.
  • Notwithstanding anything contained in these present, any amounts which are overdue from the Client towards trading either in the cash or derivative segments or on account of any other reason the Client will be charged delayed payment charges at the rate of 18 per Annum or such other rate as may be determined by Paytm Money.
  • The Client hereby authorises Paytm Money to directly debit the same to the account of the Client.
  • In the event the Client makes the specific request to the stockbroker for the physical documents instead of electronic/digitally signed documents including contract notes/ statement of accounts etc. and subject to the stockbroker being in a position to do so. the Client agrees to pay all such amounts that the stockbroker may charge to cover the operational cost that the stockbroker incurs in preparing and delivering the said communications, documents, reports and alerts.
  • The Client hereby agrees and understands that in case of any noncompliance and/ or default by the Client such as cheque bouncing, trade change, F&O short margin, UCC violation, price rigging or for any other matters as may be decided by Paytm Money from time to time, without prejudice to Paytm Money’s other rights, Paytm Money may levy charges/ penalties on the Client and debit such charges/ penalty in the Client’s account.
18. Pledge of clients securities with banks

In Accordance with SEBI Circular SEBI/HO/MIRSD/MIRSD2/CIR/P/2016/95 dated September 26, 2016 as Paytm Money is entitled to have a lien on Client’s securities to the extent of Client’s indebtedness to Paytm Money and Paytm Money may pledge those securities. The Client agrees that Paytm Money in accordance with the above circular may pledge their securities to the extent of their indebtedness with their explicit authorization.

19. Terms & conditions for distribution of securities
  • Paytm Money is also engaged in marketing and distribution of IPOs of Securities of Issuers. Paytm Money is providing a facility through its ONLINE services to apply/ purchase/redeem/sale/ buyback or otherwise deal in the units of securities (hereinafter referred to as ‘transactions’) through its website (located at url http://www.paytmmoney.com and such other internet sites that the Paytm Money may launch).
  • The Client wishes to avail of the facility of the said transactions and such other facilities offered through the Paytm Money’s website on the following terms and conditions set forth herein below. The terms and conditions contained herein are binding on the Client.
  • The Client has agreed to obtain services from the Paytm Money after fully understanding the terms and conditions.
  • The terms and conditions shall be subject to modification from time to time and such modifications are binding on the Client. For the purpose of this Agreement, National Stock Exchange of India Limited and the Bombay Stock Exchange Limited shall be known as the Stock Exchanges.
  • The Client by accepting this terms & conditions authorizes Paytm Money to execute instructions of the Client or its authorized representative with regard to the transactions including but not limited to acquire by subscribing to or by purchase of securities and to sell, transfer, endorse the securities (including but not limited to Initial Public Offerings, Buy back offers, right issues etc.) or redeem the same either through Internet or otherwise and/or to sign and execute all transfer deeds whether as transferor or transferee and such other instruments, application and papers as may be necessary for the purpose of acquiring, transferring/ redeeming the same, marking pledge/ lien on such securities and/or for transferring the investments in the units of Mutual Fund from one scheme to another or between mutual Funds, to make application for, or to renounce and sign renunciation forms in respect of bonds/ debentures, right shares and additional shares of any company/ Body/ Authority and to receive and hold such rights or additional shares, bonds or debentures.
  • All instructions given by the Client/ its authorized representative shall be binding on the Client.
  • The Client agrees that the instructions with regard to the transactions may be in the Client’s sole name or in the name of the Client jointly with other persons.
  • The instructions with regard to the transactions may be given through app/email/website or any other reasonable mode as permitted by Paytm Money.
  • Paytm Money may refuse to act on any instructions unless they are given in the manner and form acceptable to the Paytm Money. However, Paytm Money shall have no responsibility to determine the authenticity of any instructions given or purported to be given by the Client. The Client shall not hold Paytm Money liable on account of Paytm Money acting in good faith on instructions given by the Client or its authorized representative.
  • Paytm Money may at its discretion not carry out the Client’s instruction where Paytm Money has reasons to believe (which discretion of Paytm Money the Client shall not question or dispute) that the instructions are not genuine or are otherwise improper/ unclear/ raise a doubt. Paytm Money shall not be liable if any instructions are not carried/ partly carried out for any reason, whatsoever.
  • The Client understands and agrees that the Stock Exchange may cancel, close or reject any trade suo-moto without giving any reason thereof. In the event of such cancellation, closure or rejection, Paytm Money shall be entitled to cancel relative contract(s) with Client.
  • The Client undertakes to read all the relevant Offer Documents and addendums thereto and terms and conditions of all schemes of all mutual funds and other issues of securities including but not limited to Initial Public Offerings/ Public Offers, Rights issue and Buy Back offers, offered through Paytm Money website. Before entering into any transactions through the website and agrees to abide by the terms, conditions, rules and regulations as applicable from time to time.
  • The Client shall ensure that the transactions through Paytm Money Platform are executed in accordance with the applicable laws, byelaws, rules and regulations governing the specific investment product. Paytm Money may, from time to time, impose and vary limits on the orders which the Client may place, including but not limited to exposure limits, turnover limits and limits as to numbers. The Client agrees that the broker shall not be responsible for any variation or reduction that may be deemed necessary by Paytm Money based on its risk perception and other relevant factors.
  • Paytm Money shall not be under any duty to verify compliance with any restriction on the Client’s investment powers.
  • The Client is responsible for the personal and bank related details provided by the Client. Neither Paytm Money nor any Issuers or their respective Registrars shall accept any liability which may arise as a consequence of the erroneous information provided by the Client.
  • The Client agrees that Paytm Money is entitled to disclose to a third party, all such information pertaining to the Client as may be required from time to time, for the Client to be able to avail of any or all of the services provided by Paytm Money under this agreement.
  • In case of change of address and personal details of the Client, the Client shall send a letter duly signed by all the holders of the depository participant to Paytm Money giving intimation of the change.
  • The Client agrees that the Client shall not, without prior intimation and acknowledgement of Paytm Money, deal/ liaise with the Issuer Company or its respective Registrars in respect of the services availed under this agreement.
  • Further, any change in the details of the Client including but not limited to the Depository participant, Bank Account, Address, shall be first intimated to Paytm Money who may in turn liaise with the Issuer Company or its respective Registrars to update such changes. The Issuer Company or its respective Registrars may reject such requests and in such an event the Paytm Money shall not be liable for any such rejection.
  • The Client further agrees that the Client shall not close/change the details of the Depository participant/ Bank account without prior notification to Paytm Money and the Client agrees that Paytm Money may instruct the Depository Participant/ Bank of the Client to reject any such request received from the Client.
  • The Client shall provide Paytm Money with its Permanent Account Number (PAN).
  • The Client acknowledges that the purchase / application instructions shall be processed by Paytm Money only after sufficient funds to cover the purchase / application price and other costs and charges are received by Paytm Money.
  • If after execution of any transaction it is for any reason found that Paytm Money has not been provided with sufficient funds by the Client, the Client shall pay the deficient amount to Paytm Money forthwith on demand, failing which Paytm Money may (but shall not be bound to) square up the transaction at any time at the Client’s sole risk and cost. Any loss arising on such squaring up will be borne solely by the Client and the Client shall pay to Paytm Money the additional amount that may be payable by the Client, the Paytm Money demand being conclusive.
  • The Client declares and confirms that the amount being invested by the Client either directly or through its authorized representation, in any schemes of all mutual funds or other securities including but not limited to Initial Public Offerings, Public Offers, Rights issue and Buy Back offers is obtained through legitimate sources and is not held or designed for THE purpose of contravention of the provisions of any Act, Rules and Regulations or any statue or legislation or any other applicable Laws or any Notifications, directions issued by any Governmental or Statutory Authority from time to time.
  • In case the Client is a Non-resident Indian, the Client confirms that the funds are remitted from abroad through approved banking channels or from the NRE/NRO/ FCNR account.
  • If for any reasons, Paytm Money is unable to carry out the transactions as instructed by the Client/ Client’s authorised representative to the extent of full quantity of units/ securities, Paytm Money shall be entitled at its discretion and the Client hereby irrevocably authorizes Paytm Money to carry out a transaction of a lesser quantity of units/ securities. Paytm Money shall not be responsible for the non-execution of the Client’s instructions for the entire quantity or the remaining quantity.
  • The Client agrees and acknowledges that any instruction given or purported to be given by the Client / its authorized representative before the cut off time as may be intimated by Paytm Money to the Client from time to time, will be processed on the same day. Any instruction received after the cut off time will be processed on the next working day, if applicable.
  • In case of other securities, the order for purchase, sell, offer under Buy Back etc. shall be accepted by Paytm Money only if the same is received by the cut-off date as indicated on the website and consistent with the terms of the offer.
  • Paytm Money shall credit the proceeds of the sale / redemption etc., if received by Paytm Money, any of the Investment Products only after Paytm Money has received the same unless specifically agreed otherwise.
  • The Client acknowledges that Paytm Money shall not be under any obligation to provide him with any tax, legal, accounting, investment advice or advice regarding the suitability or profitability of investment of any kind, nor does Paytm Money, give any advice or offer any opinion with respect to the nature, potential value or suitability of any particular transaction or investment strategy.
  • It is explicitly stated herein that the Mutual Fund Schemes/ Offer Documents/ other schemes offered by Paytm Money, have not been/shall not be understood as recommended by Paytm Money.
  • The Client can view his/ her/ its transactions on the website. Paytm Money shall provide one-time Physical statement if there is a specific request by the customer. Post the first request for physical statement, no such requests will be fulfilled by Paytm Money.
  • In case an application is made for Initial Public Offer/Public Offer through Paytm Money, the Client authorizes Paytm Money to collect on Client’s behalf, the refund amount, if any, from the Issuer Company/ Registrar/ and subsequently credit the same to Client’s Bank account, after set-off/ adjustment of dues payable by the Client on account of obligations incurred in connection with the application.
  • The Client further agrees that Paytm Money shall not be held responsible for non-allotment of securities either fully or partly to the Client, for any reason whatsoever. Paytm Money shall not be held responsible in case due to some reason the bid/application/ revision instructions sent by the Client is not received by it, or if the bid/application/revision could not be uploaded to the Stock Exchange, or could not be sent to the Bankers/ Registrar to the issue.
  • Paytm Money shall not be held responsible for non-receipt/ delay in/ incorrect receipt of fund, if any, from the Registrar/ Company. Paytm Money shall not be held responsible for incorrect Tax Deduction at Source (TDS) by the Registrar/ company, if applicable, or for non-receipt or delay in/ incorrect receipt of TDS Certificate, if any from the Registrar/ Company.The Client understands that the corporate actions including but not limited to Dividends, declared by the Issuer Company shall be directly paid by the Issuer Company to the Client.
  • The Client understands that the corporate actions including but not limited to Dividends, declared by the Issuer Company shall be directly paid by the Issuer Company to the Client.
  • Paytm Money shall also not be liable to the Client for any delay, failure or refusal of any Issuer Company / Corporation or other body in registering or transferring units to the names of the Clients of for any interest, dividend or other loss caused to the Client arising therefrom.
  • The Client agrees to provide Paytm Money with any confirmation/ declaration or any other document that the concerned Issuer or any other entity may from time to time require Paytm Money to collect from the Client in respect of the services offered under this agreement.
  • Paytm Money does not accept any liability for delay in processing time at the Mutual Fund’s/ Issuer or Registrar’s end. The Client agrees that Paytm Money shall not be liable or responsible for not executing any transactions for any reason, whatsoever.
  • Neither Paytm Money, nor the issuer shall be liable for any failure to perform its obligations, to the extent that such performance had been delayed, hindered or prevented by systems failures network errors, delay or loss of data due to the aforesaid, acts of God, floods, epidemics, quarantine, riot or civil commotion and war.
  • The Client agrees and understands that the application in Initial Public Offering shall be subject to the applicable Acts, Rules, Regulations, guidelines, circulars, notifications, and directives issued by the Regulatory Authorities and Offer Document issued by the respective Issuer. The Client further understands and agrees that he/ she shall not place trades at unrealistic prices from current market price of the security or trade in illiquid securities which create artificial liquidity or amounts to manipulation of prices or cross/ synchronized trades.
  • Paytm Money shall provide its services on a best efforts basis. However in respect of mutual funds, other securities, including but not limited to Initial Public Offering, Rights issue, Buy Back Offers offered through its Platform, Paytm Money shall not be liable for any failure or for any loss, damage or other costs arising in any way out of:
    • System failure including failure of ancillary or associated systems, or fluctuation of power, or other acts of God/force majeure.
    • Accident, transportation, neglect, misuse, errors, frauds on the part of the Client or any agent of the Client or agents or any third party, or
    • Any fault in any attachments or associated equipment’s of the Client
    • Any incidental, special or consequential damages including without limitation of loss of profit.

All the above policies and procedures of Paytm Money as applicable to the Client’s trading account are subject to change/updation by Paytm Money from time to time. The updated policies and procedures of Paytm Money shall be posted on the website of www.paytmmoney.com and communicated to Client through circulars and e-mails.

20. IPO

TERMS AND CONDITIONS WITH RESPECT TO APPLYING/BIDDING FOR IPO THROUGH ASBA (APPLICATIONS SUPPORTED BY BLOCKED AMOUNT):


  • We hereby agree to apply through ASBA(Applications Supported by Blocked Amount) under which you provide an authorization to self-certified syndicate bank (SCSB) to block the application money in your bank account, for applying /bidding for IPO. We have read all terms/conditions laid down by SEBI from time to time while applying through ASBA.
  • We hereby understand and accept that the ASBA route of applying/bidding for the IPO is being provided by the company in affiliation with the affiliated Bank. I/We hereby agree that under the ASBA route, I/we will be able to bid at cut off rate as well as within the prescribed price band and I/We will be able to bid for an amount as applicable from time to time.I/We hereby understand that under the ASBA route, I/We will be able to revise as well as withdraw my/our bid during the bidding period.
  • Retail individual investors can withdraw ASBA bids. During the bidding period you can approach the same bank to which you had submitted the ASBA and request for withdrawal through a duly signed letter citing your application number, TRS number, if any. After the bid closure period, you may send withdrawal request to the Registrar to the issue before the finalization of basis of allotment, who will cancel the bid and instruct SCSB to unblock the application money in the bank account after the finalization of basis of allotment. However, Non-retail investors i.e. Qualified Institutional Buyers and Non Institutional Investors are not eligible to withdraw their bids at any time.
  • I/We hereby authorize the company to instruct the affiliated Bank to block my/our bank account maintained for the purpose of executing transactions in respect of, with the full amount bid application. In case of upward revision additional lien will be marked to the extent of incremental amount, however in case of downward revision of bid differential money blocked earlier will not be released. Such amount if any will be released after allotment.
  • The amount so blocked will be debited from the said bank account only at the time of allotment. Until allotment, the amount will remain blocked in the said bank account and that the blocked amount will not be available for use. The blocked amount will be released after allotment, to the extent of unsuccessful allotment.

Client/Investor hereby undertake that I have read the Red Herring Prospectus and I am an eligible bidder as per the applicable provisions of the SEBI.

22. Margin Trading Facility

1. RIGHTS & OBLIGATIONS OF STOCK BROKERS & CLIENTS FOR AVAILING MARGIN TRADING FACILITY (MTF)- NSE

I. CLIENT RIGHTS

a. Client shall receive all communications in a mode mutually agreed between the broker and the client regarding confirmation of orders/trades, margin calls, decision to liquidate the position/security.

b. Client shall be free to take the delivery of the securities at any time by repaying the amounts that was paid by the Stock Broker to the Exchange towards securities after paying all dues.

c. Client has a right to change the securities collateral offered for MTF at any time so long as the securities so offered are approved for MTF.

d. Client may close/terminate the MTF at any time after payment of all the dues.

II. CLIENT OBLIGATIONS

a. Client shall, in writing in his own hand or in any irrefutable electronic method, agree to avail of MTF in accordance with the terms and conditions of MTF offered by the broker, method of communication for confirmation of orders/trades, margin calls and calls for liquidation of collateral/security/position.

b. Client shall inform the broker of its intent to shift the identified transaction under MTF within the time lines specified by the broker failing which the transaction will be treated under the normal trading facility.

c. Client shall place the margin amounts as the Stock Broker may specify to the client from time to time.

d. On receipt of ‘margin call’, the client shall make good such deficiency in the amount of margin placed with the Stock Broker within such time as the Stock Broker may specify.

e. By agreeing to avail MTF with the broker, client is deemed to have authorized the broker to retain and/or pledge the securities provided as collateral or purchased under the MTF till the amount due in respect of the said transaction including the dues to the broker is paid in full by the client.

f. Client shall lodge protest or disagreement with any transaction done under the MTF within the timelines as may be agreed between the client and broker

III. STOCK BROKER RIGHTS

a. Stock Broker and client may agree between themselves the terms and condition including commercial terms if any before commencement of MTF.

b. Stock broker may set up their own risk management policy that will be applicable to the transactions done under the MTF. Stock broker may make amendments there to at any time but give effect to such policy after the amendments are duly communicated to the clients registered under the MTF.

c. The broker has a right to retain and/or pledge the securities provided as collateral or the securities bought by the client under the MTF.

d. The broker may liquidate the securities if the client fails to meet the margin call made by the broker as mutually agreed of liquidation terms but not exceeding 5 working days from the day of margin call.

IV. STOCK BROKER OBLIGATIONS

a. Stock broker shall agree with the client the terms and condition before extending MTF to such client. However, for clients who already have existing trading relationship and want to avail of MTF, stock broker may take consent in writing in his own hand or in any irrefutable electronic method after stock broker has communicated the terms and conditions of MTF to such existing clients.

b. The terms and conditions of MTF shall be identified separately, in a distinct section and given as a part of account opening agreement.

c. The mode of communication of order confirmation, margin calls or liquidation of position/security shall be as agreed between the broker and the client and shall be in writing in his own hand or in any irrefutable electronic method. Stock broker shall prescribe and communicate its margin policies on haircuts/VAR margins subject to minimum requirements specified by SEBI and Exchanges from time to time.

d. The Stock- Broker shall monitor and review on a continuous basis the client’ position with regard to MTF. It is desirable that appropriate alert mechanism is set up through which clients are alerted on possible breach of margin requirements.

e. Any transaction to be considered for exposure to MTF shall be determined as per the policy of the broker provided that such determination shall happen not later than T + 1 day (T stands for Trading Day).

f. If the transaction is entered under margin trading account, there will not be any further confirmation that it is margin trading transaction other than contract note.

g. In case the determination happens after the issuance of contract note, the broker shall issue appropriate records to communicate to client the change in status of transaction from Normal to Margin trading and should include information like the original contract number and the margin statement and the changed data.

h. The Stock Broker shall make a ‘margin call’ requiring the client to place such margin; any such call shall clearly indicate the additional/deficient margin to be made good.

i. Time period for liquidation of position/security shall be in accordance declared policy of the broker as applicable to all MTF clients consistently. However, the same should not be later than 5 working (trading) days from the day of ‘margin call’. If securities are liquidated, the contract note issued for such margin call related transactions shall carry an asterisk or identifier that the transaction has arisen out of margin call.

j. The daily margin statements sent by Broker to the client shall identify the margin/collateral for Margin Trading separately.

k. Margin Trading Accounts where there was no transactions for a period of 90 days shall be settled immediately.

l. The stocks deposited as collateral with the stock broker for availing MTF (Collaterals) and the stocks purchased under the MTF (Funded stocks) shall be identifiable separately and there shall not be any commingling for the purpose of computing funding amount.

m. Stock Broker shall close/terminate the account of the client forthwith upon receipt of such request from the client subject to the condition that the client has paid dues under MTF.

V. TERMINATION OF RELATIONSHIP

a. The margin trading arrangement between the Stock Broker and the client shall be terminated; if the Stock Exchange, for any reason, withdraws the MTF provided to the Stock Broker or the Stock Broker surrenders the facility or the Stock Broker ceases to be a member of the stock Exchange.

b. The MTF may be withdrawn by the broker, in the event of client committing any breach of any terms or conditions therein or at any time after due intimation to client allowing such time to liquidate the MTF position as per the agreed liquidation terms without assigning any reason. Similarly, client may opt to terminate the MTF in the event of Broker committing any breach of any terms or conditions therein or for any other reason.

c. In the event of termination of this arrangement, the client shall forthwith settle the dues of the Stock Broker. The Stock Broker shall be entitled to immediately adjust the Margin Amount against the dues of the client, and the client hereby authorizes the Stock Broker to make such adjustment.

d. After such adjustment, if any further amount is due from the client to the Stock Broker, the client shall settle the same forthwith. Upon full settlement of all the dues of the client to the Stock Broker, the Stock Broker shall release the balance amount to the client.

e. If the client opts to terminate the MTF, Broker shall forthwith return to the client all the collaterals provided and funded securities retained on payment of all the dues by clients.

f. Client shall lodge protest or disagreement with any transaction done under the MTF within the timelines as may be agreed between the client and broker.


2. RIGHTS & OBLIGATIONS OF STOCK BROKERS & CLIENTS FOR AVAILING MTF- BSE

a. Stock Broker/ Trading Member is eligible to provide MTF in accordance with SEBI & Exchange Guidelines as specified from time to time.

b. Stock Broker/ Trading Member desirous of extending MTF to their clients is required to obtain prior permission of BSE. Stock Broker/ Trading Member may note that BSE has the right to withdraw the permission at anytime.

c. Stock Broker/ Trading Member shall extend the MTF to the client, on such terms and conditions as specified by the Stock Exchange / SEBI from time to time. Stock Broker/ Trading Member and the client shall abide by the requirements of the margin trading framework, including rights and obligations, as prescribed by Stock Exchange/ SEBI/ Stock Broker/ Trading Member.

d. Stock Broker/ Trading Member shall intimate all the terms and conditions, including maximum allowable exposure, specific stock exposures etc., as well as the rights and obligations to the client desirous of availing MTF.

e. Stock Broker/ Trading Member may, at its sole and absolute discretion, increase the limit of initial and/or maintenance margin, from time to time. The Client shall abide by such revision, and where there is an upward revision of such margin amount, he agrees to make up the shortfall within such time as the Stock Broker/ Trading Member may permit. It may however, be noted that the initial/ maintenance margins shall never be lower than that prescribed by Stock Exchange/ SEBI.

f. Stock Broker/ Trading Member shall provide MTF only in respect of such shares, as may be permitted by Stock Exchange/ SEBI.

g. Stock Broker/ Trading Member shall liquidate the securities and other collateral, if the client fails to meet the margin call to comply with the margin requirement as specified by Stock Exchange/ SEBI/ Stock Broker/ Trading Member. In this regard, Stock Broker/ Trading Member shall also list down situations/ conditions in the which the securities may be liquidated (Stock Broker/ Trading Member to list down situations/ conditions).

h. Stock Broker/ Trading Member shall not use the funds of one client to provide MTF to another client, even if the same is authorized by the first client.

i. The stocks deposited as collateral with the Stock Broker/ Trading Member for availing MTF (Collaterals) and the stocks purchased under the MTF (Funded stocks) shall be identifiable separately and no comingling shall be permitted for the purpose of computing funding amount .

j. IPF shall not be available for transactions done on the Stock Exchange, through MTF, in case of any losses suffered in connection with the MTF availed by the client.

The rights and obligations prescribed hereinabove shall be read in conjunction with the rights and obligations as prescribed under SEBI circular no. CIR/ MIRSD/ 16/ 2011 dated August 22, 2011.

3. TERMS AND CONDITIONS FOR AVAILING MTF

a. Equity Shares that are classified as 'Group I security' as per SEBI Master Circular No. SEBI/HO/MRD/DP/CIR/P/2016/135 dated December 16, 2016, shall be eligible for MTF. Paytm Money, at its discretion, may not provide funding under MTF to certain equity shares though classified to be “Group I Security” by SEBI. Equity shares shortlisted by Paytm Money for funding (Approved List) shall be as displayed on Paytm Money’s trading website from time to time.

b. Initial margin, increased margin, margin shortage, maximum allowable exposure, maximum stock specific exposure, trade confirmation, square off intimation and such other information in relation to MTF shall be communicated to the Client electronically.

c. In order to avail MTF, initial margin required shall be as under.

Category of Stock Applicable margin
Group I stocks available for trading in the F & O Segment VaR + 3 times of applicable ELM*
Group I stocks other than F&O stocks VaR + 5 times of applicable ELM*

*VaR and ELM shall mean VaR and ELM as applicable to respective stocks in the cash segment.

d. Client shall be required to provide the minimum initial margin as applicable for a particular stock to buy that stock under MTF. The exchange/Paytm Money, based on the risk assessment, shall have the discretion to impose/collect higher margin than the margin specified above.

e. Paytm Money may, at its sole and absolute discretion, increase the limit of initial and/or maintenance margin, from time to time and shall intimate the same to Client. The Client shall abide by such revision, and where there is an upward revision of such margin amount, he/she agrees to make up the shortfall within such time as Paytm Money may permit. It may however, be noted that the initial/ maintenance margins shall never be lower than that prescribed by Stock Exchange/ SEBI Subject to the initial margin as aforesaid, Paytm Money may, at its sole and absolute discretion, revise and increase from time to time the margin required for any stock permitted to be traded under MTF. Where client has exposure in the stock in respect of which margin has been revised but does not already have sufficient credit in the account to meet increase in margin, Client shall pay margin found short within the time prescribed for making margin payment.

f. Mark to Market (MTM) losses on open positions to be paid by the Client on the next working day by 09:00 A.M.

g. Decision of Paytm Money will be final with respect to

  1. Eligibility criteria of clients for availing funding under margin,
  2. Eligible stocks for funding under MTF.
  3. Eligible stocks for collateral.
  4. Applicable margin rates (over and above stated Exchange margin %).
  5. Applicable haircut% on Collateral stocks (over and above stated Exchange haircut %).
  6. Maximum funding for a client under MTF.
  7. Maximum funding for a scrip under MTF.
  8. Maximum collateral value/quantity for a scrip.
  9. Inclusion or exclusion of a stocks for collateral.
  10. MTM value calculations.
  11. Square off time of open position, Maximum days allowed for continuing the MTF position(s).
  12. Rate of interest, also referred to as delayed payment charge, charged for funding client’s position.
  13. Adjusting credit arising from one segment to the other.
  14. Other operational matters.

h. Situations/ conditions in which the securities may be liquidated:

  1. Adequate client Margin is not available with Paytm Money for the open MTF positions. The net available client margin after deducting/reducing MTM losses is less than 50% of the required margin for taking positions in MTF in the stock.
  2. The stock price is continuously hitting lower circuit.
  3. Client has not transferred required funds and/or approved collateral to meet the MTM loss/margin shortages.
  4. Value of collateral has fallen either due to fall in prices or removal of the stock from the approved collateral list by Exchange including due to corporate actions.
  5. The margin% on MTF stock has been increased by Exchange/Clearing house/Paytm Money and hence there is shortage of margin on client’s open positions.
  6. The haircut % on Collateral stock has been increased by Exchange/Clearing house/Paytm Money and hence there is shortage of margin on client’s open positions.
  7. The client’s ledger is in debit over and above the margin debit.
  8. In case the stock ceases to be allowed for MTF due to corporate action – In such cases, client’s open position will be liquidated / squared off at or any time one day prior to its Ex-date. If the stock ceases to be eligible for MTF for reasons like reduction in daily price band to less than 20%, shifting of group by Exchange(s) etc. the MTF open position will be squared off / liquidated after giving client a margin call.
  9. Available margin becomes equal to or less than applicable VAR margin.
  10. If any stocks are delisted from Paytm Money’s Approved List, and client fails to make the payment within prescribed time.
  11. If a client is debarred by orders of lawful authority from trading in the securities market.
  12. In case of death of a client.

i. Margin requirement on shares purchased under MTF shall be computed by grossing applicable margin i.e., minimum inital margin plus increased margin, if any, on each stock and shortage computed accordingly by deductng available margin from gross margin. Collateral shares and funded shares purchased under MTF (Funded Shares) shall be marked to market daily for the purpose of computng the margin/shortage of margin.

j. Client in margin default shall contnue to be in margin default, untl the required margin is furnished in full to eliminate the shortage. Partal payment of margin or a change in the required margin shall not extend the tme stpulated for making margin payment which will run from the tme of making margin call to the Client.

k. Paytm Money reserves the right to withdraw MTF with respect to any Client without assigning any reason afer giving a reasonable notce to the Client in which case dues if any outstanding in the account of the Client shall become payable immediately. Failure to make payment of the outstanding dues shall result in liquidaton of collateral and/or funded shares held in Client’s account.

l. Client may terminate the MTF account afer paying all dues in the MTF account and shall provide writen intmaton to Paytm Money.

m. Paytm Money may at its opton allow client to buy further shares under MTF on the basis of increase in the value of collateral shares, subject to applicable haircut. Further purchase shall not be permited on the basis of increase in the market value of funded shares.

n. Admitng clients for MTF shall be at the discreton of the Paytm Money. Clients' request for admission to MTF may be disallowed without assigning any reason.

o. Outstanding dues shall not be carried in the books beyond 90 days from the date of accrual and in case Client fails to pay up the dues within the said 90 days, collateral and/or funded shares shall be sold to liquidate the dues, even though applicable margin is available in the MTF account of the Client. For this purpose, 90 days shall be computed with respect to each debit entry in respect of purchases under MTF separately and liquidaton shall be carried out accordingly. Paytm Money shall have discreton to sell any stock/stocks to liquidate the outstanding dues older than 90 days.

p. Client shall be free to take delivery of the shares purchased under MTF anytme, but not later than 90 days, from the date of funding by making full payment of the outstanding dues in relaton to the shares purchased.

q. If the client does not pay within the tme prescribed, client agrees and understands that Paytm Money shall the right to charge interest upto the rate of 36% p.a. on the outstanding amount beyond the due date

r. Untl full payment of the outstanding dues in the MTF Account is made by the Client, collateral shares and funded shares, as far as may be required, shall be retained separately in the /emat A/c of Paytm Money

s. /aily margin statement sent to the MTF clients shall identfy margin/collateral for MTF transacton separately.

t. Applicable minimum inital margin, increased margin, margin shortall, if any, can be paid in the form of cash, or eligible security with appropriate hair cut as speciied in SEBI from tme to tme. Client shall have the right to change collateral securites provided under the MTF with other collateral securites provided that such other collateral securites are approved and sufcient to meet the margin required.

u. MTF account where there is no transacton under MTF for more than 90 days shall be setled immediately on expiry of said 90 days provided there are no dues outstanding in the MTF account. /ues if any outstanding in the normal trading account shall be irst adjusted against the setlement amount and the remainder shall be paid to the Client.

v. Paytm Money shall have the right to levy fees and other charges as displayed on Paytm Money’s platorm from tme to tme for availing MTF and the same shall be debited from the Client’s account on accrual basis.

w. By agreeing to avail of MTF, the client shall be deemed to have authorized Paytm Money to retain and/ or pledge the shares purchased under MTF (funded shares) and collateral shares provided as margin tll the amount due in respect of the purchase and all other dues are paid in full by the Client.

x. Client admited to MTF shall be deemed to have opted to treat unpaid shares held in Client’s account with Paytm Money as shares purchased in terms of the MTF and corresponding accrued outstanding dues shall be treated accordingly. In this case, Client shall furnish additonal collateral shares, required to bring up available margin to the level of inital minimum margin required under MTF, within the prescribed tme afer receiving margin call. Opton to treat accrued outstanding dues as funding made under MTF shall be available only where the outstanding due is less than 90 days old.

y. The client shall not take positon in a company scrip in MTF through Paytm Money, if the client is a promoter of that company. If a client being promoter of the company scrip inadvertently takes positon in MTF in that scrip then he/she shall immediately inform Paytm Money of the same (before 6.00 pm of the trade date) by sending an email to complianceteam@paytmmoney.com so that appropriate reportng could be made to Stock Exchanges.

z. Clients are therefore required to monitor their mark to market losses vis-à-vis margin availability on a real tme basis.

aa. In case of trading holidays in between, then the MTF square off date (T+n) may get further delayed by that number of trade holidays from the trade initiation date

ab. The Rights and Obligations prescribed hereinabove shall be read in conjunction with the rights and obligations as prescribed under SEBI circular No. CIR/ MIRSD/ 16/ 2011 dated August 22, 2011, SEBI Circular No. CIR/MRD/DP/54/2017 Dtd. June 13, 2017, the Circulars relating to MTF issued by the respective Stock Exchanges, any modifications thereto from time to time and the Policies and Procedures prescribed by Paytm Money and the terms and conditions of client’s agreement with Paytm Money. In case of any inconsistencies between the Rights and Obligations herein and the provisions in the aforesaid SEBI and/or Stock Exchange Circulars, the later shall prevail to the extent of such inconsistencies.

23. Commodity

RIGHTS AND OBLIGATIONS OF MEMBERS, AUTHORIZED PERSONS AND CLIENTS as prescribed by SEBI and Commodity Exchanges

1. The client shall invest/trade in those commodities /contracts/other instruments admitted to dealings on the Exchanges as defined in the Rules, Byelaws and Business Rules/ Regulations of Exchanges/SEBI and circulars/notices issued there under from time to time.

2. Paytm Money, Authorized Person and the client shall be bound by all the Rules, Byelaws and Business Rules of the Exchange and circulars/notices issued there under and Rules and Regulations of SEBI and relevant notifications of Government authorities as may be in force from time to time.

3. The client shall satisfy himself of the capacity of Paytm Money to deal in commodities and/or deal in derivatives contracts and wishes to execute its orders through Paytm Money and the client shall from time to time continue to satisfy itself of such capability of Paytm Money before executing orders through Paytm Money.

4. Paytm Money shall continuously satisfy itself about the genuineness and financial soundness of the client and investment objectives relevant to the services to be provided.

5. Paytm Money shall take steps to make the client aware of the precise nature of the Paytm Money’s liability for business to be conducted, including any limitations, the liability and the capacity in which Paytm Money acts.

6. Requirements of professional diligence

  1. Paytm Money will exercise professional diligence while entering into a financial contract or discharging any obligations under it.
  2. “professional diligence” means the standard of skill and care that Paytm Money would be reasonably expected to exercise towards a Client, commensurate with-
    1. honest market practice.
    2. the principle of good faith.
    3. level of knowledge, experience and expertise of the Client.
    4. the nature and degree of risk embodied in the financial product* or financial service being availed by the Client. and
    5. the extent of dependence of the Client on Paytm Money.
*Commodity derivative contract

7. The Authorized Person shall provide necessary assistance and co-operate with Paytm Money in all its dealings with the client(s).

CLIENT INFORMATION

8. The client shall furnish all such details in full as are required by Paytm Money in "Account Opening Form” with supporting details, made mandatory by commodity exchanges/SEBI from time to time.

9. The client shall familiarize himself with all the mandatory provisions in the Account Opening documents. Any additional clauses or documents specified by Paytm Money shall be non-mandatory; therefore, subject to specific acceptance by the client.

10. The client shall immediately notify Paytm Money in writing if there is any change in the information in the ‘account opening form’ as provided at the time of account opening and thereafter; including the information on winding up petition/insolvency petition or any litigation which may have material bearing on his capacity. The client shall provide/update the financial information to Paytm Money on a periodic basis.

11. Paytm Money and Authorized Person shall maintain all the details of the client as mentioned in the account opening form or any other information pertaining to the client, confidentially and that they shall not disclose the same to any person/authority except as required under any law/regulatory requirements. Provided however that Paytm Money may so disclose information about his client to any person or authority with the express permission of the client.

12. Protection of personal information and confidentiality

  1. “Personal information” means any information that relates to a Client or allows a Client’s identity to be inferred, directly or indirectly, and includes –
    1. name and contact information.
    2. biometric information, in case of individuals
    3. information relating to transactions in, or holdings of, financial products
    4. information relating to the use of financial services. or
    5. such other information as may be specified.

13.

  1. Paytm Money will –
    1. not collect personal information relating to a Client in excess of what is required for the provision of a financial product or financial service.
    2. maintain the confidentiality of personal information relating to Clients and not disclose it to a third party, except in a manner expressly permitted under point 13.B.b..
    3. shall best efforts to ensure that any personal information relating to a Client that it holds is accurate, up to date and complete.
    4. ensure that Clients can obtain reasonable access to their personal information, subject to any exceptions that the Regulator may specify. and
    5. allow Clients an effective opportunity to seek modifications to their personal information to ensure that the personal information held by Paytm Money is accurate, up to date and complete.
  2. Paytm Money may disclose personal information relating to a Client to a third party only if –
    1. it has obtained prior written informed consent of the Client for the disclosure, after giving the Client an effective opportunity to refuse consent.
    2. the Client has directed the disclosure to be made.
    3. the Regulator has approved or ordered the disclosure, and unless prohibited by the relevant law or regulations, the Client is given an opportunity to represent under such law or regulations against such disclosure.
    4. the disclosure is required under any law or regulations, and unless prohibited by such law or regulations, the Client is given an opportunity to represent under such law or regulations against such disclosure.
    5. the disclosure is directly related to the provision of a financial product or financial service to the Client, if Paytm Money –
      1. informs the Client in advance that the personal information may be shared with a third party. and
      2. makes arrangements to ensure that the third party maintains the confidentiality of the personal information in the same manner as required under this Part. or
    6. the disclosure is made to protect against or prevent actual or potential fraud, unauthorised transactions or claims, if Paytm Money arranges with the third party to maintain the confidentiality of the personal information in the manner required under this Part.
  3. “Third party” means any person other than Paytm Money, including a person belonging to the same group as Paytm Money.

MARGINS

14. The client shall pay applicable initial margins, withholding margins, special margins or such other margins as are considered necessary by Paytm Money or the Exchange or as may be directed by SEBI from time to time as applicable to the segment(s) in which the client trades. Paytm Money is permitted in its sole and absolute discretion to collect additional margins (even though not required by the Exchange or SEBI) and the client shall be obliged to pay such margins within the stipulated time.

15. The client understands that payment of margins by the client does not necessarily imply complete satisfaction of all dues. In spite of consistently having paid margins, the client may, on the settlement of its trade, be obliged to pay (or entitled to receive) such further sums as the contract may dictate/require.

TRANSACTIONS AND SETTLEMENTS

16. The client shall give any order for buy or sell of commodities derivatives contract in writing or in such form or manner, as may be mutually agreed between the client and Paytm Money however ensuring the regulatory requirements in this regard are complied with. Paytm Money shall ensure to place orders and execute the trades of the client, only in the Unique Client Code assigned to that client.

17. Paytm Money shall inform the client and keep him apprised about trading/settlement cycles, delivery/payment schedules, any changes therein from time to time, and it shall be the responsibility in turn of the client to comply with such schedules/procedures of the relevant commodity exchange where the trade is executed.

18. Paytm Money shall ensure that the money deposited by the client shall be kept in a separate account, distinct from his/its own account or account of any other client and shall not be used by Paytm Money for himself/itself or for any other client or for any purpose other than the purposes mentioned in Rules, circulars, notices, guidelines of SEBI and/or Rules, Business Rules, Bye-laws, circulars and notices of Exchange.

19. Where the Exchange(s) cancels trade(s) suo moto all such trades including the trade/s done on behalf of the client shall ipso facto stand cancelled, Paytm Money shall be entitled to cancel the respective contract(s) with client(s).

20. The transactions executed on the Exchange are subject to Rules, Byelaws and Business Rules and circulars/notices issued thereunder of the Exchanges where the trade is executed and all parties to such trade shall have submitted to the jurisdiction of such court as may be specified by the Byelaws and Business Rules of the Exchanges where the trade is executed for the purpose of giving effect to the provisions of the Rules, Byelaws and Business Rules of the Exchanges and the circulars/notices issued thereunder.

BROKERAGE

21. The Client shall pay to Paytm Money brokerage and statutory levies as are prevailing from time to time and as they apply to the Client’s account, transactions and to the services that Paytm Money renders to the Client. Paytm Money shall not charge brokerage more than the maximum brokerage permissible as per the Rules, Business Rules and Bye-laws of the relevant commodity exchanges and/or Rules of SEBI.

LIQUIDATION AND CLOSE OUT OF POSITION

22. Without prejudice to Paytm Money 's other rights (including the right to refer a matter to arbitration), the client understands that Paytm Money shall be entitled to liquidate/close out all or any of the client's positions for non-payment of margins or other amounts, outstanding debts, etc. and adjust the proceeds of such liquidation/close out, if any, against the client's liabilities/obligations. Any and all losses and financial charges on account of such liquidation/closing-out shall be charged to and borne by the client.

23. In the event of death or insolvency of the client or his/its otherwise becoming incapable of receiving and paying for or delivering or transferring commodities which the client has ordered to be bought or sold, Paytm Money may close out the transaction of the client and claim losses, if any, against the estate of the client. The client or his nominees, successors, heirs and assignee shall be entitled to any surplus which may result there from. The client shall note that transfer of funds/commodities in favor of a Nominee shall be valid discharge by Paytm Money against the legal heir.

DISPUTE RESOLUTION

24. Paytm Money shall co-operate in redressing grievances of the client in respect of all transactions routed through it.

25. The client and Paytm Money shall refer any claims and/or disputes with respect to deposits, margin money, etc., to arbitration as per the Rules, Byelaws and Business Rules of the Exchanges where the trade is executed and circulars/notices issued thereunder as may be in force from time to time.

26. The client/ Paytm Money understands that the instructions issued by an authorized representative for dispute resolution, if any, of the client/ Paytm Money shall be binding on the client/ Paytm Money in accordance with the letter authorizing the said representative to deal on behalf of the said client/ Paytm Money.

TERMINATION OF RELATIONSHIP

27. This relationship between Paytm Money and the client shall be terminated; if Paytm Money for any reason ceases to be a member of the commodity exchange including cessation of membership by reason of Paytm Money 's default, death, resignation or expulsion or if the certificate is cancelled by the Exchange.

28. Paytm Money, Authorized Person and the client shall be entitled to terminate the relationship between them without giving any reasons to the other party, after giving notice in writing of not less than one month to the other parties. Notwithstanding any such termination, all rights, liabilities and obligations of the parties arising out of or in respect of transactions entered into prior to the termination of this relationship shall continue to subsist and vest in/be binding on the respective parties or his/its respective heirs, executors, administrators, legal representatives or successors, as the case may be.

29. In the event of demise/insolvency of the Authorized Person or the cancellation of his/its registration with the Board or/withdrawal of recognition of the Authorized Person by the commodity exchange and/or termination of the agreement with the Authorized Person by Paytm Money , for any reason whatsoever, the client shall be informed of such termination and the client shall be deemed to be the direct client of Paytm Money and all clauses in the ‘Rights and Obligations’ document(s) governing Paytm Money, Authorized Person and client shall continue to be in force as it is, unless the client intimates to Paytm Money his/its intention to terminate their relationship by giving a notice in writing of not less than one month.

ADDITIONAL RIGHTS AND OBLIGATIONS

30. Paytm Money and client shall reconcile and settle their accounts from time to time as per the Rules, Business Rules, Bye Laws, Circulars, Notices and Guidelines issued by SEBI and the relevant Exchanges where the trade is executed.

31. Paytm Money shall issue a contract note to his clients for trades executed in such format as may be prescribed by the Exchange from time to time containing records of all transactions including details of order number, trade number, trade time, trade price, trade quantity, details of the derivatives contract, client code, brokerage, all charges levied etc. and with all other relevant details as required therein to be filled in and issued in such manner and within such time as prescribed by the Exchange. Paytm Money shall send contract notes to the investors within 24 hours of the execution of the trades in hard copy and/or in electronic form using digital signature.

32. Paytm Money shall make pay out of funds or delivery of commodities as per the Exchange Rules, Bye-Laws, Business Rules and Circulars, as the case may be, to the Client on receipt of the payout from the relevant Exchange where the trade is executed unless otherwise specified by the client and subject to such terms and conditions as may be prescribed by the relevant Exchange from time to time where the trade is executed.

33. Paytm Money shall send a complete `Statement of Accounts’ for both funds and commodities in respect of each of its clients in such periodicity and format within such time, as may be prescribed by the relevant Exchange, from time to time, where the trade is executed. The Statement shall also state that the client shall report errors, if any, in the Statement within such time as may be prescribed by the relevant Exchange from time to time where the trade was executed, from the receipt thereof to the Stock broker.

34. Paytm Money shall send margin statements to the clients on daily basis. Margin statement should include, inter-alia, details of collateral deposited, collateral utilized and collateral status (available balance/due from client) with break up in terms of cash, Fixed Deposit Receipts (FDRs), Bank Guarantee, warehouse receipts, securities etc.

35. The Client shall ensure that it has the required legal capacity to, and is authorized to, enter into the relationship with Paytm Money and is capable of performing his obligations and undertakings hereunder. All actions required to be taken to ensure compliance of all the transactions, which the Client may enter into shall be completed by the Client prior to such transaction being entered into.

36. In case, where Paytm Money surrenders its membership, it shall give a public notice inviting claims, if any, from investors. In case of a claim relating to transactions executed on the trading system of the Exchange, ensure that client lodge a claim with the Exchange within the stipulated period and with the supporting documents.

ELECTRONIC CONTRACT NOTES (ECN)

37. In case, client opts to receive the contract note in electronic form, he shall provide an appropriate e-mail id (created by the client) to Paytm Money. Paytm Money shall ensure that all the rules/Business Rule/Bye-Laws/ circulars issued from time to time in this regard are complied with. The client shall communicate to Paytm Money any change in the email-id through a physical letter. If the client has opted for internet trading, the request for change of email id may be made through the secured access by way of client specific user id and password.

38. Paytm Money shall ensure that all ECNs sent through the e-mail shall be digitally signed, encrypted, non-tamperable and in compliance with the provisions of the IT Act, 2000. In case, ECN is sent through e-mail as an attachment, the attached file shall also be secured with the digital signature, encrypted and non-tamperable.

39. The client shall note that non-receipt of bounced mail notification by Paytm Money shall amount to delivery of the contract note at the e-mail ID of the client.

40. Paytm Money shall retain ECN and acknowledgement of the e-mail in a soft and non-tamperable form in the manner prescribed by the exchange in compliance with the provisions of the IT Act, 2000 and as per the extant rules/circulars/guidelines issued by SEBI/Commodity exchanges from time to time. The proof of delivery i.e., log report generated by the system at the time of sending the contract notes shall be maintained by Paytm Money for the specified period under the extant rules/circulars/guidelines issued by SEBI/Commodity exchanges. The log report shall provide the details of the contract notes that are not delivered to the client/e-mails rejected or bounced back. Paytm Money shall take all possible steps to ensure receipt of notification of bounced mails by him at all times within the stipulated time periodunder the extant rules/circulars/guidelines issued by SEBI/Commodity exchanges.

41. Paytm Money shall continue to send contract notes in the physical mode to such clients who do not opt to receive the contract notes in the electronic form. Wherever the ECNs have not been delivered to the client or has been rejected (bouncing of mails) by the e-mail ID of the client, Paytm Money shall send a physical contract note to the client within the stipulated time under the extant Regulations/ Rules, Bye-Laws, Business Rules and Circulars of SEBI/commodity exchanges and maintain the proof of dispatch and delivery of such physical contract notes.

42. In addition to the e-mail communication of the ECNs to the client, Paytm Money shall simultaneously publish the ECN on his designated web-site, if any, in a secured way and enable relevant access to the clients and for this purpose, shall allot a unique user name and password to the client, with an option to the client to save the contract note electronically and/or take a print out of the same.

43. The Electronic Contract Note (ECN) declaration form obtained from the Client who opts to receive the contract note in electronic form. This declaration will remain valid till it is revoked by the client.

LAW AND JURISDICTION

44. In addition to the specific rights set out in this document, Paytm Money, Authorised Person and the client shall be entitled to exercise any other rights which Paytm Money or the client may have under the Rules, Bye-laws and Business Rules of the Exchanges in which the client chooses to trade and circulars/notices issued thereunder or Rules of SEBI.

45. The provisions of this document shall always be subject to Government notifications, any rules, guidelines and circulars/notices issued by SEBI and Circulars, Rules, Business Rules and Bye laws of the relevant commodity exchanges, where the trade is executed, that may be in force from time to time.

46. Paytm Money and the client shall abide by any award passed by the Arbitrator(s) under the Arbitration and Conciliation Act, 1996. However, there is also a provision of appeal, if either party is not satisfied with the arbitration award.

47. Words and expressions which are used in this document but which are not defined herein shall, unless the context otherwise requires, have the same meaning as assigned thereto in the Rules, Byelaws and Regulations/Business Rules and circulars/notices issued thereunder of the Exchanges/SEBI.

48. All additional voluntary/non-mandatory clauses/document added by Paytm Money should not be in contravention with Rules/ Business Rules/Notices/Circulars of Exchanges/SEBI. Any changes in such voluntary clauses/document(s) need to be preceded by a notice of 15 days. Any changes in the rights and obligations which are specified by Exchanges/SEBI shall also be brought to the notice of the clients.

49. If the rights and obligations of the parties hereto are altered by virtue of change in Rules of SEBI or Bye-laws, Rules and Business Rules of the relevant commodity exchanges where the trade is executed, such changes shall be deemed to have been incorporated herein in modification of the rights and obligations of the parties mentioned in this document.

50. Paytm Money will send account statement to its clients every month.


INTERNET & WIRELESS TECHNOLOGY BASED TRADING FACILITY PROVIDED BY MEMBERS TO CLIENT (All the clauses mentioned in the ‘Rights and Obligations’ document(s) shall be applicable. Additionally, the clauses mentioned herein shall also be applicable.)

1. Paytm Money is eligible for providing Internet based trading (IBT) and commodities trading through the use of wireless technology that shall include the use of devices such as mobile phone, laptop with data card, etc. which use Internet Protocol (IP). Paytm Money shall comply with all requirements applicable to internet based trading/- commodities trading using wireless technology as may be specified by SEBI& the Exchanges from time to time.

2. The client is desirous of investing/trading in commodities and for this purpose, the client is desirous of using either the internet based trading facility or the facility for commodities trading through use of wireless technology. Paytm Money shall provide Paytm Money ’s IBT Service to the Client, and the Client shall avail of Paytm Money ’s IBT Service, on and subject to SEBI/Exchanges Provisions and the terms and conditions specified on Paytm Money ’s IBT Web Site provided that they are in line with the norms prescribed by Exchanges/SEBI.

3. Paytm Money shall bring to the notice of client the features, risks, responsibilities, obligations and liabilities associated with commodities trading through wireless technology/internet or any other technology should be brought to the notice of the client by Paytm Money.

4. Paytm Money shall make the client aware that Paytm Money ’s IBT system itself generates the initial password and its password policy as stipulated in line with norms prescribed by Exchanges/SEBI.

5. The Client shall be responsible for keeping the Username and Password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through Paytm Money ’s IBT System using the Client’s Username and/or Password whether or not such person was authorized to do so. Also the client is aware that authentication technologies and strict security measures are required for the internet trading/ commodities trading through wireless technology through order routed system and undertakes to ensure that the password of the client and/or his authorized representative are not revealed to any third party including employees and dealers of Paytm Money.

6. The Client shall immediately notify Paytm Money in writing if he forgets his password, discovers security flaw in Paytm Money’s IBT System, discovers/suspects discrepancies/ unauthorized access through his username/password/account with full details of such unauthorized use, the date, the manner and the transactions effected pursuant to such unauthorized use, etc.

7. The Client is fully aware of and understands the risks associated with availing of a service for routing orders over the internet/ commodities trading through wireless technology and Client shall be fully liable and responsible for any and all acts done in the Client’s Username/password in any manner whatsoever.

8. Paytm Money shall send the order/trade confirmation through email to the client at his request. The client is aware that the order/ trade confirmation is also provided on the web portal. In case client is trading using wireless technology, Paytm Money shall send the order/trade confirmation on the device of the client.

9. The client is aware that trading over the internet involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, etc. are susceptible to interruptions and dislocations. Paytm Money and the Exchange do not make any representation or warranty that Paytm Money ’s IBT Service will be available to the Client at all times without any interruption.

10. The Client shall not have any claim against the Exchange or Paytm Money on account of any suspension, interruption, non-availability or malfunctioning of Paytm Money ’s IBT System or Service or the Exchange’s service or systems or non-execution of his orders due to any link/system failure at the Client/ Paytm Money ‘s/Exchange end for any reason beyond the control of Paytm Money /Exchanges.

24. Mini App

This mini app offers broking services limited to cash segment delivery based transactions. To experience our full range of investment services including cash segment intraday, derivative trading we request you to download Paytm Money app from playstore/IOS.

You are informed that to avail full range of investment service on Paytm Money App, you will have to complete the account opening formalities and pay the differential amount, as may be applicable

© Paytm Money Limited. CIN - U72900DL2017PLC323936. All Rights Reserved.
Registered with the Securities and Exchange Board of India (SEBI) as an Investment Advisor (INA100009859) and with Pension Fund Regulatory and Development Authority (PFRDA) as NPS ePOP (269042019).
SEBI Reg No. Broking - INZ000240532; Depository Participant - IN - DP - 416 - 2019 , Depository Participant Number: CDSL - 12088800,
Trading and clearing member of NSE (90165, M52073) and BSE(6707).

Registered Office: 136, 1st Floor, Devika Tower, Nehru Place, Delhi - 110019.
Operations Head office: THE HUB, 3RD FLOOR, SY No 8 & 8/2 Ambalipura Village, Varthur Hobli Sarjapura Main Road Bangalore, Karnataka -560103.

Investments in securities markets are subject to market risks, read all the related documents carefully before investing
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Investments in securities market are subject to market risk, read all the related documents carefully before investing.


We collect, retain, and use your contact information for legitimate business purposes only, to contact you and to provide you information & latest updates regarding our products & services. We do not sell or rent your contact information to third parties. Please note that by submitting the above mentioned details, you are authorising us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months.

Exchange disclaimer:"The Bombay Stock Exchange/National Stock Exchange of India Ltd is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc, of any of the Rules, Regulations, Bye-laws of the Bombay Stock Exchange, National Stock Exchange of India Ltd, SEBI Act or any other laws in force from time to time.


The Bombay Stock Exchange/National Stock Exchange of India Ltd is not answerable, responsible or liable for any information on this Website or for any services rendered by us, our employees, and our servants.

If you do not agree to any of the Terms and Conditions mentioned in this agreement, you should exit the site."

Risk:"Investments in securities market are subject to market risk, read all the related documents carefully before investing.

We collect, retain, and use your contact information for legitimate business purposes only, to contact you and to provide you information & latest updates regarding our products & services.

We do not sell or rent your contact information to third parties.

Please note that by submitting the above mentioned details, you are authorizing us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months."

Attention to Investors:"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in the investor's account.


Prevent Unauthorized Transactions in your demat account ; Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day


Prevent Unauthorised transactions in your account; Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile / email at the end of the day "

"Attention to Investors:


1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.


2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.


3. Pay applicable upfront margin of the transaction value to trade in cash market segment.


4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 & vide notice no. BSE 20200731-7 dated July 31, 2020 and BSE 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.


5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month."

World Investor Week November 23-29, 2020 being celebrated under the aegis of IOSCO and SEBI.

world invester week

For more details refer: