The words, “him”, “his”, “You”, “Your”, “Client”, “User” “Investor”, “I”, “Subscriber” and “Customer” refer to the person(s) who use and avail the Services and Products of Paytm Money Website / App and shall include both singular and plural. The Services provided herein is only for Customers who are Indian citizens and tax resident of India.

These terms shall constitute a binding contract between Paytm Money and you when you download the App or use the services on Website and / or the App or use its Services on any other platform managed by Paytm Money and shall be referred to herein as the “Agreement”. Downloading and installing the App or using the services of the Website or the App shall be deemed to constitute sufficient proof that you have read, understood and accepted these terms.

These Terms and Conditions contain important information regarding the Services that Paytm Money will provide to you and for your own protection you should read them carefully before accepting them. If you do not agree to these terms you must not proceed to use the App or use the Services provided on the website or mobile application.

This Agreement may be read with our privacy policy document or other such documents as may apply to a particular account / service / situation / circumstance / transaction.

Reference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force. All headings, bold typing and italics (if any) have been inserted for convenience of reference only and do not define limit or affect the meaning or interpretation of the terms contained herein.

Without prejudice to any other specific requirement which may be laid out in this Agreement, your use of the App / Website and the Services and specifically, your acceptance of these terms as aforesaid shall be deemed to be a representation from you that you are above 18 years of age, or possess legal parental or guardian consent, and are fully able, conscious and competent to enter into this Agreement and make your investment decisions, execute the investment transactions, evaluate the advice, if any, and confirm to abide by and comply with the terms set forth herein.

Paytm Money (including the App and Website are owned by Paytm Money, a company incorporated under the Companies Act, 2013 and having its registered office at 136, Ist Floor, Devika Tower, Nehru Place, New Delhi – 110019 and is also registered with the Securities and Exchange Board of India (‘SEBI’) as a stockbroker(INZ000240532) and depository participant (IN-DP-416-2019).

I hereby authorize Paytm Money to share with exchanges, depositories or Registered transfer agents, my signature available on the records of the KYC Registration Agency (“KRA”) or CKYC for authenticating and processing my requests.

The Customer agrees, acknowledges and provides his / her consent that the information provided by him / her may be shared with regulators / government bodies as and when required or requested by them.

The Customer understands and consents to record his / her telephonic conversations with the customer support department (managed by itself or through any outsourced vendor) for quality control, record retention purposes, and other similar purposes however we agree to keep such records confidential.

The Customer understands that he / she can login through his / her Paytm Login Credentials. By logging into the Paytm Money App / Website using these credentials, the Customer acknowledges and provides consent to verify his / her credentials with One97 Communications Limited.

All orders through the Paytm Money Platform shall be made at the sole discretion of the User and all investments will be executed by the User only or as per the directions issued by the User.

The User agrees and understands that all orders for purchase, sale or other dealings in securities and other instructions routed by the Users through Paytm Money Platform via the User’s Username shall be deemed to have been given by the User.

Though orders will generally be routed to the Exchange’s computer systems within a few seconds from the time the order is placed by the User on the Paytm Money Platform, Paytm Money shall not be liable for any delay in the execution of any order or for any resultant loss on account of the delay.

The User hereby allow Paytm Money to utilize his / her KYC information, which the User has submitted as its own will or uploaded on Paytm Money’s system, such as his / her personal identity details like name, PAN, age, address, mobile number, email address and signature or any such prescribed by Paytm Money or by regulation for sending / sharing it to any KYC authority (UIDAI, KRA, CERSAI, or others) for the purpose of validation and to comply with the legal and regulatory requirements. The User shall be solely liable to inform Paytm Money in case of any change in the KYC information including and any information or declaration or change in signature / signatories etc. and in the event of his / her signature not being updated, available or legible in KYC records, Paytm Money would be within its rights to carry out further checks to validate the authenticity of the request or reject any such request based on existing KYC information. The User shall provide such additional documents and perform such additional actions that may be called upon to be submitted by Paytm Money. In case the User’s signatures is not available with KRA / CKYC, the User shall co-operate with Paytm Money to provide incremental details as may be required to complete verification.

The User hereby authorizes Paytm Money to share with exchanges/depositories his / her signatures available on the records of the KYC Registration Agency (“KRA”) or CKYC for authenticating and processing requests.

The User hereby confirms and acknowledges that the information provided by the User hereunder or thereafter after the login to the Paytm Money App or Website may be used by Paytm Money for marketing purposes and cross selling purposes.

The User hereby declares that all amount used to place purchase orders through the Paytm Money Platform shall be through his / her own legitimate source / bank account only and the said orders do not contravene any Act, Rules, Regulations, Notifications or Directives of the provisions of the Income Tax Act, Anti Money Laundering Laws, Anti-Corruption Laws or any other applicable laws enacted by the Government of India from time to time.

The User hereby agrees and acknowledges that he / she has not received nor have been induced by any rebate or gifts, directly or indirectly to place orders through Paytm Money Platform.

The User agrees that, if the order is not accepted on Paytm Money Platform for any reason whatsoever, Paytm Money shall have the right to consider the order as lapsed.

The User hereby understands and agrees that the systems at the Exchange or in Paytm Money Platform are vulnerable to temporary disruptions, breakdowns or failures. In the event of non- execution of trade orders or trade cancellation due to the happening of such events or vulnerabilities due to failure / disruption / breakdown of system or link, Paytm Money shall be entitled to cancel relative request/(s) with the User and shall not be liable to execute the desired transactions of the User’s. In such event, Paytm Money shall not be responsible for any losses incurred or which may be incurred by the User due to such event which are beyond the control of Paytm Money.

Paytm Money offers trading facility to its Clients through the Paytm Money Platform. As part of the services Paytm Money will charge Platform enablement fees. All charges are available at www.paytmmoney.com

• Paytm Money offers trading facility to its Clients in all the compulsorily dematerialized stocks which are listed on the Stock Exchanges. However, Paytm Money discourages/restricts trading in penny stocks by the Clients as they are susceptible to manipulation and risky for investors and in turn to Paytm Money.
• “Penny Stocks” for this purpose shall includes :
  • Stocks appearing in the list of illiquid securities issued by the Exchanges from time to time.
  • Stocks which are highly illiquid and have a low market capitalization and ‘Z’ Group Securities.
  • Any securities as may be restricted for trading by Exchanges.
• Any other securities as may be restricted for trading by Paytm Money based on its internal evaluation.
• As a part of Risk Management System, Paytm Money restricts Clients to buy/ sell in penny stocks only on the basis of 100 upfront margin and on delivery basis. Also Paytm Money Ltd have/may have in place further restrictions in terms of quantity/ value in each/all penny stocks together as notified by its extant circulars.
• Paytm Money may at any time at its sole discretion block/ restrict the Client’s trading account in Paytm Money Platform to prevent the Client from placing orders in such penny stocks through the PML Platform.
• Further in case the Client is able to place an order for penny stocks which are restricted by Paytm Money Ltd through Online Trading Platform or otherwise, Paytm Money may not accept such order.
• Paytm Money shall not be held liable for restricting/ prohibiting trade in penny stocks at any time. Further Paytm Money shall not be held liable or responsible in any manner whatsoever for any refusal/cancellation of orders for trading in penny stocks/other securities and the Client shall indemnify Paytm Money in respect of any loss caused to Paytm Money by virtue of the Client trading in penny stocks.

• As part of risk management policy, Paytm Money shall set Client’s exposure limits depending on the type of securities provided as Margin/ available funds in the Client’s ledger plus Fixed Deposits/ Bank Guarantees provided by the Client and the Client profile/ financial status. Exposure limits are also set based on categories of stocks/ position (derivatives) Client can trade.
• Paytm Money can change the Securities that are acceptable as margin and their categorization from time to time at its sole discretion. Further Client categorization may also be changed based on various factors including trading pattern of Clients, profile/ residential status/ financial status of Client.
• Paytm Money from time to time shall apply such haircuts (the percentage difference between an asset's market value and the amount that can be used as collateral for a loan) as may be decided by, as part of the internal risk policy, on the approved securities against which the Exposure limits are given to the Client.
• Paytm Money may from time to time change the applicable haircut or apply a haircut higher than that specified by the Regulators/ Exchanges as part of its Risk Management System. Subject to the Client’s exposure limits, Client may trade in securities and/ or take positions in the futures and options segment. Client shall abide by the exposure limits, if any, set by Paytm Money or by the Exchange or Clearing Corporation or SEBI from time to time.
• Limits/ Exposure provided shall vary based on the intraday/ delivery/ carry forward positions made by the Client. The exposure limits set by Paytm Money does not by itself create any right for the Client and are liable to be withdrawn at any time without notice and the Client shall bear the loss on account of withdrawal of such limits.
• The Client agrees to compensate Paytm Money in the event of Paytm Money limited suffering any loss, harm or injury on account of exposure given and/or withdrawn.
• In case of sale of Securities, such sale may at the discretion of Paytm Money be provided only to the extent of the availability of securities in the account of the Client (Free balance in DP, DP lien/ hold marked securities, Stock available in Paytm Client unpaid securities and collateral Account).
• Further the credit received against sale may be used for exposure as may be decided by Paytm Money from time to time. In caseof derivatives, Clients shall be allowed to trade only up to the applicable Client wise position limits set by the Exchanges/ Regulators from time to time.
• Paytm Money may from time to time demand additional margin from the Client in the form of funds or securities if there is a requirement for the same and the Client shall be required to provide the same.

• The Schedule of Brokerage and other charges applied by Paytm Money on the Clients are provided under the heading "Tariff Sheet" in the Client account Opening Form. Within the mentioned scale, the brokerage and other charges as agreed by the Client is indicated and duly signed by the Client in that section.
• If there is any upward revision of brokerage, the same will be informed to the Client with 30 days prior notice. However, all the brokerage and other charges are subject to the maximum limits as prescribed by SEBI/ Exchanges/ Government and other Regulatory authorities from time to time

• The Clients are required to settle the pay-in/ provide margin within the time limits provided by Exchanges/ SEBI/ Paytm Money.
• In case the Client fails to provide the same within the prescribed time, Interest on delayed payment shall be levied @ up to 18 p.a, on the Client’s account on any delayed payments towards trading either in the cash or derivatives segments or on account of any other reason beyond the due date of payment as may be prescribed by Paytm Money.
• Such Interest on delayed payment shall be directly debited to the account of the Client at the end of every month\Week\Daily basis. This is only a penal measure and intended to bring in discipline in the Clients to clear the dues in time as Paytm Money has to clear its obligations to the Exchange as per the time limits set by the Exchanges.
• Paytm Money reserves the right of imposition of Interest on delayed payment on the Client account and the Client shall be liable for payment of such charges at such rate as may be prescribed by Paytm Money from time to time.

• As a part of its Risk Management Policy, Paytm Money shall have the sole discretion to square off the open position of the Client and/ or sell Clients’ securities (including securities maintained as margin with Paytm Money and securities lying in Client’s beneficiary/ depository participant) in case the Client fails to meet its settlement/ margin obligations in time.
• The specific securities to be sold and the positions to be squared off shall be decided solely by Paytm Money. Further, the square off of Client’s open position or the selling of securities may be executed on such Exchanges and at such price as may be decided by Paytm Money.
• Paytm Money shall have no obligation of communicating the same to the Client.
• Paytm Money shall not be responsible for any losses incurred by the Client due to such squaring off of the open position of the Client.
• Paytm Money reserves the right to square off Client’s open positions or sell Clients’ securities under following circumstances. a) Where the limits given to the Client have been breached. b) Where the Client has defaulted on their existing obligation and / or have failed to make payments / deliver securities to Paytm Money within the stipulated time period as may be prescribed by Paytm Money.
• In addition to above, in case of equity and currency derivatives transactions, (i) where the margin or security placed by the Client with Paytm Money falls short of the applicable minimum margin as may be required to be maintained by the Client; (ii) where Mark to Market Loss on the open position has reached the stipulated of the margins placed with Paytm Money and the Client(s) have not taken any steps either to replenish the margin or reduce the Mark to Market Loss; (iii) if the open position is neither squared off nor converted to Delivery by Client(s) within the stipulated time.
• Paytm Money reserves the right to square off the open position of Client and/ or sell Client’s securities under the prescribed circumstances, however Paytm Money is not obligated and does not guarantee to square off the open positions and/ or sell Client’s securities.
• The Client shall be solely responsible for the trading decisions taken by the Client. It shall be the responsibility of the Client to make payments towards outstanding obligations and/ or applicable margins to Paytm Money in time irrespective of whether Paytm Money exercises its right to square off the positions of the Client in accordance with the provisions given herein above.
• Client shall be solely responsible for any resultant losses incurred to Client due to selling of Client’s securities by Paytm Money or squaring off the Client’s open positions or for not doing so.
• All losses in this regard shall be borne by the CLIENT and Paytm Money shall be fully indemnified and held harmless by the CLIENT in this behalf. Right to recover dues and debits.
• Right to recover dues and debts: The CLIENT accepts to comply with Paytm Money’s requirement of payment of Margin/ settlement obligations of the Client, immediately failing which Paytm Money may sell, dispose, transfer or deal in any other manner the securities already placed with it as Margin/lying in the beneficiary account of Paytm Money or square-off all or some of the outstanding F&O positions of the CLIENT as it deems fit at its sole discretion without further reference to the CLIENT and any resultant or associated losses that may occur due to such square-off/ sale shall be borne by the CLIENT and Paytm Money shall be fully indemnified and held harmless by the CLIENT in this behalf at all times.

• In case the Client defaults on his\her security pay-in obligation and in the event the trade has been internally netted off by Paytm Money, there could be internal shortages. The internal shortages are marked against the Client randomly at the sole discretion of Paytm Money taking into account the delivery obligations through Exchanges.
• In case of an internal shortage, the defaulting Client on sell side will be debited by Internal Auction valuation debit and the Client on the buy side will be credited by the same amount debited to defaulting Client.
• Valuation Debit will be calculated by multiplying quantity short delivered on the pay-in date with the valuation price.
• Valuation price will be calculated as below :
  • The Valuation price shall be higher of, 2 above the closing price of Auction date in normal market of the exchange, OR
  • Highest traded price between Trade date and Auction date
• All losses to the Client on account of the above shall be borne solely by the Client and Paytm Money shall not be responsible for the same. In case of any claim against Paytm Money, the Client shall indemnify Paytm Money in this regard.
• All the securities having corporate action will be settled on cum basis in favour of buyer.
• The internal netting process will be subjected to change from time to time.

In addition to the conditions as provided under the policy of right to sell securities and close out Client’s open position as detailed in point 4 above, Paytm Money shall have the right to refuse to execute trades/ allow the Client to take further positions and/ or close out the existing positions of Client under following circumstances:

• As a result of any Regulatory directive/ restriction
• Non-receipt of funds/ securities and/ or bouncing of cheque received from the Client towards the obligations/margin/ ledger balances;
• Due to technical reasons
• Securities breaching the limits specified by the Exchanges/ regulators from time to time
• In case of failure to meet margin including mark to market margins by the Client
• In case securities to be transacted by Client are not in dematerialized form
• Any other conditions as may be specified by Paytm Money from time to time in view of market conditions, regulatory requirements, internal policies etc. and risk management system
• Due to any force majeure event beyond the control of Paytm Money. Paytm Money shall not be responsible for any loss incurred and the Client shall indemnify Paytm Money in this regard.

• Paytm Money may suspend or close the trading account of the Client pursuant to SEBI or any other Regulatory directive for such period as may be prescribed by the respective Regulator.
• Paytm Money may further at its sole discretion and with/without information to the CLIENT, prohibit or restrict or block the CLIENT’s access to the use of the web site or related services and the CLIENT’s ability to trade due to market conditions and other internal policies including policy with respect to prevention of money laundering.
• Client can initiate temporary suspension/ closure of its account at any time by giving a request to Paytm Money in writing 60 days in advance. However, such suspension/ closure will be effected subject to clearance of all dues and settlement obligations by the Client and subject to approval of Paytm money limited.
• Trades in the account of the Client during the period of such temporary suspension shall not be permitted. Notwithstanding any such suspension/ closure, all rights, liabilities and obligations of the parties arising out of or in respect of transactions entered into prior to such closure/ suspension shall continue to subsist and binding on the Client. In case the account has been temporarily suspended at the request of the Client, the account shall be reactivated only on submission of a written request for reactivation by the Client.

• Paytm Money may suspend/close the Client if the Client breaches the terms and conditions of the member-Client agreement or provides any false information or declarations.The Client will be provided with adequate notice.
• Paytm Money may suspend/close the Client account if there is any instruction from competent authorites like regulators, statutory bodies or law enforceament agencies or if the Client is suspected to be involved in any activities in violation of applicable Rules and Regulations. Any liabilities arising out of this action will be the sole responsibility of the Client.

• In case the Trading and/ or depository participant of the Client is not operated by the Client for a continuous period of twelve months the same will be considered to be ‘Inactive Account’.
• Such Inactive account will be blocked for further transactions by the Client. The Client will have to submit following documents/ confirmation, for re-activation of such blocked account:
  • Call the Customer Care centre identifying himself (through validation questions) and requesting for activation of account for placing orders/transacting in the account; OR
  • By placing request for re-activation of account through the Internet Trading portal.

• The Client agrees and understands that, Paytm Money provides prospective Clients to transfer monies upfront through payment gateway after filling up all the required details. However, the prospective Client will not be registered as a Client of Paytm Money, till the time due diligence prescribed by regulators for KYC are complied with by the Client. In such cases if the Client is not registered due to incomplete due diligence of KYC or any other reason, then the monies received from the Client will be returned/ refunded within 30 working days from the date of receipt of complete set of documents from the Client, to the same bank account from which the monies were received.
• The Client will also have to make a margin payment for shares purchased and sold either for square-off or delivery or on derivative contracts. The amount will be as charged by the relevant Exchange. However, in case the Exchange charges a margin amount over and above the normal margins, Paytm Money can make a margin call to the Client who will need to have to pay the relevant margin as charged by the Exchange. The Client agrees and understands that, Paytm Money would request / demand Client to provide documentary proof / evidence such as bank statement etc.
• The Client shall make all remittances to Paytm Money (i.e. payment for all purchase transactions plus taxes, brokerage, handling charges and depository related fees and transaction fees of Paytm Money) by the value date for each transaction. The value date for all purchases will be the pay-in day less two days, where the pay-in day is specified by the Exchange Clearing House for the relevant settlement period. A notional debit may be made with respect to the Limit on the last day of the Settlement Cycle, notwithstanding that actual payment is due on a later date and such notional debit shall be reversed on receipt of payment.
• Paytm Money shall remit funds to the Client (i.e. payment for all sale transactions less taxes, brokerage, handling charges and depository related fees and transaction fees of Paytm Money), less any amounts deducted for shortages by the value date. The value date for all sales will be pay-out day plus two days where the pay-out day is specified by the Exchange Clearing House for the relevant settlement period.
• In the event of the Client having made both sales and purchases during a Settlement Cycle on the same Stock Exchange, the amount due from and to the Client shall be netted off and only the difference shall be payable by or to the Client. A notional debit or credit as the case may be, may be made to the Limit at the end of day until the actual payment is made.

No cash payment will be received from/ made to the Client as per the extract SEBI/ Exchange/ Income Tax/ PMLA Regulation, Guidelines, Circulars, etc. accordingly Paytm Money will not be responsible for any claim of receipt/ payment in cash by Client from/ to Paytm Money.

1. In the case of a purchase transaction, the Client shall remit funds within the time period provided to Paytm Money in any of the following ways:

(i) Authorized electronic transfer (UPI, NetBanking, RTGS) of funds from Client’s Bank Account to Paytm Money’s bank account in the same Designated Bank

In the case of sub-clause (i) credit will be given to the Client immediately on authentication of payment authorization, however Client has to intimate Paytm Money immediately after making payment through option as mentioned in sub clause (i).

Payment referred to in sub-clause (i) shall be accepted only from Client’s account.

Payment shall be made by the Client only as referred to in sub-clause (i). Paytm Money shall not accept/ acknowledge/ give credit for any payment made in cash.

2. In the case of a sale transaction, Paytm Money shall remit funds to the Client within the time period provided, provided the Client has delivered the securities sold to Paytm Money within the time prescribed by the following ways as requested by the Client.

(i) Electronic transfer of funds into the Bank Account of the Client opened with the Designated Bank.

(ii) Electronic transfer of funds into any other bank account of the Client as may be specified by the Client, and accepted by Paytm Money

All payments shall be made only in the name of the Client.

• a. Paytm Money will not be responsible for any kind of claims raised by the Clients regarding payment made in cash. Mobile number is compulsory for opening of Demat/ Trading account with Paytm Money and Interface with a payment gateway will be offered to the Client at the portal itself.
• b. Paytm money Limited shall have the prerogative to refuse payments received from any bank account where the Client is not the first holder or which is not mentioned in the KYC or which the Client has not got updated subsequently by submitting a written request along with adequate proof thereof as per pro-forma prescribed by Paytm Money.
• c. Paytm Money shall not be responsible for any loss or damage arising out of such refusal of acceptance of payments in the situations mentioned above. However, due to oversight, if any such third-party payment has been accepted by Paytm Money and the credit for the same has been given in the Client's ledger, Paytm Money shall have the right to immediately reverse such credit entries on noticing or becoming aware of the same.
• d. In such a case, Paytm Money reserves the right to liquidate any of the open positions and/or any of the collaterals received/ held on behalf of the Client. Paytm Money, its Directors and employees shall not be responsible for any consequential damages or losses.

• The Client agrees that Paytm Money may set off his/ her credit balances on NSE and BSE, hereinafter referred to as the “Exchanges” against the debit balances in one or more accounts of the Client in relation to the said Exchanges and segments of the Exchanges. Without prejudice to the Paytm Money’s other rights (including the right to refer a matter to arbitration), Paytm Money shall be entitled to liquidate/ close out all or any of the Client’s positions in cash segment or derivative segment on any Exchange for non-payment of margins or other amounts, outstanding debts, etc. and adjust the proceeds of such liquidation/ close out, if any, against the Client’s liabilities/ obligations.
• Any and all losses and financial charges on account of such liquidation/ closing-out shall be charged to and borne by the Client. On a default by the Client to remit any monies payable to Paytm Money, Paytm Money shall be entitled to appropriate the monies maintained by the Client in the Minimum Margin Deposit towards its dues. The Minimum Margin Deposit with Paytm Money shall be subject to a lien for the discharge of any and all indebtedness or any other obligation that the Client may have to Paytm Money.
• The brokerage services shall be suspended to the Client until such time as the Client replenishes funds adequate to maintain the Minimum Margin Deposit at the stipulated level.
• Notwithstanding anything contained in these present, any amounts which are overdue from the Client towards trading either in the cash or derivative segments or on account of any other reason the Client will be charged delayed payment charges at the rate of 18 per Annum or such other rate as may be determined by Paytm Money.
• The Client hereby authorises Paytm Money to directly debit the same to the account of the Client.
• In the event the Client makes the specific request to the stockbroker for the physical documents instead of electronic/digitally signed documents including contract notes/ statement of accounts etc. and subject to the stockbroker being in a position to do so; the Client agrees to pay all such amounts that the stockbroker may charge to cover the operational cost that the stockbroker incurs in preparing and delivering the said communications, documents, reports and alerts.
• The Client hereby agrees and understands that in case of any noncompliance and/ or default by the Client such as cheque bouncing, trade change, F&O short margin, UCC violation, price rigging or for any other matters as may be decided by Paytm Money from time to time, without prejudice to Paytm Money’s other rights, Paytm Money may levy charges/ penalties on the Client and debit such charges/ penalty in the Client’s account.

In Accordance with SEBI Circular SEBI/HO/MIRSD/MIRSD2/CIR/P/2016/95 dated September 26, 2016 as Paytm Money is entitled to have a lien on Client’s securities to the extent of Client’s indebtedness to Paytm Money and Paytm Money may pledge those securities. The Client agrees that Paytm Money in accordance with the above circular may pledge their securities to the extent of their indebtedness with their explicit authorization.

• Paytm Money is also engaged in marketing and distribution of IPOs of Securities of Issuers. Paytm Money is providing a facility through its ONLINE services to apply/ purchase/redeem/sale/ buyback or otherwise deal in the units of securities (hereinafter referred to as ‘transactions’) through its website (located at url http://www.paytmmoney.com and such other internet sites that the Paytm Money may launch).
• The Client wishes to avail of the facility of the said transactions and such other facilities offered through the Paytm Money’s website on the following terms and conditions set forth herein below. The terms and conditions contained herein are binding on the Client.
• The Client has agreed to obtain services from the Paytm Money after fully understanding the terms and conditions.
• The terms and conditions shall be subject to modification from time to time and such modifications are binding on the Client. For the purpose of this Agreement, National Stock Exchange of India Limited and the Bombay Stock Exchange Limited shall be known as the Stock Exchanges.
• The Client by accepting this terms & conditions authorizes Paytm Money to execute instructions of the Client or its authorized representative with regard to the transactions including but not limited to acquire by subscribing to or by purchase of securities and to sell, transfer, endorse the securities (including but not limited to Initial Public Offerings, Buy back offers, right issues etc.) or redeem the same either through Internet or otherwise and/or to sign and execute all transfer deeds whether as transferor or transferee and such other instruments, application and papers as may be necessary for the purpose of acquiring, transferring/ redeeming the same, marking pledge/ lien on such securities and/or for transferring the investments in the units of Mutual Fund from one scheme to another or between mutual Funds, to make application for, or to renounce and sign renunciation forms in respect of bonds/ debentures, right shares and additional shares of any company/ Body/ Authority and to receive and hold such rights or additional shares, bonds or debentures.
• All instructions given by the Client/ its authorized representative shall be binding on the Client.
• The Client agrees that the instructions with regard to the transactions may be in the Client’s sole name or in the name of the Client jointly with other persons.
• The instructions with regard to the transactions may be given through app/email/website or any other reasonable mode as permitted by Paytm Money.
• Paytm Money may refuse to act on any instructions unless they are given in the manner and form acceptable to the Paytm Money. However, Paytm Money shall have no responsibility to determine the authenticity of any instructions given or purported to be given by the Client. The Client shall not hold Paytm Money liable on account of Paytm Money acting in good faith on instructions given by the Client or its authorized representative.
• Paytm Money may at its discretion not carry out the Client’s instruction where Paytm Money has reasons to believe (which discretion of Paytm Money the Client shall not question or dispute) that the instructions are not genuine or are otherwise improper/ unclear/ raise a doubt. Paytm Money shall not be liable if any instructions are not carried/ partly carried out for any reason, whatsoever.
• The Client understands and agrees that the Stock Exchange may cancel, close or reject any trade suo-moto without giving any reason thereof. In the event of such cancellation, closure or rejection, Paytm Money shall be entitled to cancel relative contract(s) with Client.
• The Client undertakes to read all the relevant Offer Documents and addendums thereto and terms and conditions of all schemes of all mutual funds and other issues of securities including but not limited to Initial Public Offerings/ Public Offers, Rights issue and Buy Back offers, offered through Paytm Money website; before entering into any transactions through the website and agrees to abide by the terms, conditions, rules and regulations as applicable from time to time.
• The Client shall ensure that the transactions through Paytm Money Platform are executed in accordance with the applicable laws, byelaws, rules and regulations governing the specific investment product. Paytm Money may, from time to time, impose and vary limits on the orders which the Client may place, including but not limited to exposure limits, turnover limits and limits as to numbers. The Client agrees that the broker shall not be responsible for any variation or reduction that may be deemed necessary by Paytm Money based on its risk perception and other relevant factors.
• Paytm Money shall not be under any duty to verify compliance with any restriction on the Client’s investment powers.
• The Client is responsible for the personal and bank related details provided by the Client. Neither Paytm Money nor any Issuers or their respective Registrars shall accept any liability which may arise as a consequence of the erroneous information provided by the Client.
• The Client agrees that Paytm Money is entitled to disclose to a third party, all such information pertaining to the Client as may be required from time to time, for the Client to be able to avail of any or all of the services provided by Paytm Money under this agreement.
• In case of change of address and personal details of the Client, the Client shall send a letter duly signed by all the holders of the depository participant to Paytm Money giving intimation of the change.
• The Client agrees that the Client shall not, without prior intimation and acknowledgement of Paytm Money, deal/ liaise with the Issuer Company or its respective Registrars in respect of the services availed under this agreement.
• Further, any change in the details of the Client including but not limited to the Depository participant, Bank Account, Address, shall be first intimated to Paytm Money who may in turn liaise with the Issuer Company or its respective Registrars to update such changes. The Issuer Company or its respective Registrars may reject such requests and in such an event the Paytm Money shall not be liable for any such rejection.
• The Client further agrees that the Client shall not close/change the details of the Depository participant/ Bank account without prior notification to Paytm Money and the Client agrees that Paytm Money may instruct the Depository Participant/ Bank of the Client to reject any such request received from the Client.
• The Client shall provide Paytm Money with its Permanent Account Number (PAN).
• The Client acknowledges that the purchase / application instructions shall be processed by Paytm Money only after sufficient funds to cover the purchase / application price and other costs and charges are received by Paytm Money.
• If after execution of any transaction it is for any reason found that Paytm Money has not been provided with sufficient funds by the Client, the Client shall pay the deficient amount to Paytm Money forthwith on demand, failing which Paytm Money may (but shall not be bound to) square up the transaction at any time at the Client’s sole risk and cost. Any loss arising on such squaring up will be borne solely by the Client and the Client shall pay to Paytm Money the additional amount that may be payable by the Client, the Paytm Money demand being conclusive.
• The Client declares and confirms that the amount being invested by the Client either directly or through its authorized representation, in any schemes of all mutual funds or other securities including but not limited to Initial Public Offerings, Public Offers, Rights issue and Buy Back offers is obtained through legitimate sources and is not held or designed for THE purpose of contravention of the provisions of any Act, Rules and Regulations or any statue or legislation or any other applicable Laws or any Notifications, directions issued by any Governmental or Statutory Authority from time to time.
• In case the Client is a Non-resident Indian, the Client confirms that the funds are remitted from abroad through approved banking channels or from the NRE/NRO/ FCNR account.
• If for any reasons, Paytm Money is unable to carry out the transactions as instructed by the Client/ Client’s authorised representative to the extent of full quantity of units/ securities, Paytm Money shall be entitled at its discretion and the Client hereby irrevocably authorizes Paytm Money to carry out a transaction of a lesser quantity of units/ securities. Paytm Money shall not be responsible for the non-execution of the Client’s instructions for the entire quantity or the remaining quantity.
• The Client agrees and acknowledges that any instruction given or purported to be given by the Client / its authorized representative before the cut off time as may be intimated by Paytm Money to the Client from time to time, will be processed on the same day. Any instruction received after the cut off time will be processed on the next working day, if applicable.
• In case of other securities, the order for purchase, sell, offer under Buy Back etc. shall be accepted by Paytm Money only if the same is received by the cut-off date as indicated on the website and consistent with the terms of the offer.
• Paytm Money shall credit the proceeds of the sale / redemption etc., if received by Paytm Money, any of the Investment Products only after Paytm Money has received the same unless specifically agreed otherwise.
• The Client acknowledges that Paytm Money shall not be under any obligation to provide him with any tax, legal, accounting, investment advice or advice regarding the suitability or profitability of investment of any kind, nor does Paytm Money, give any advice or offer any opinion with respect to the nature, potential value or suitability of any particular transaction or investment strategy.
• It is explicitly stated herein that the Mutual Fund Schemes/ Offer Documents/ other schemes offered by Paytm Money, have not been/shall not be understood as recommended by Paytm Money.
• The Client can view his/ her/ its transactions on the website. Paytm Money shall provide one-time Physical statement if there is a specific request by the customer. Post the first request for physical statement, no such requests will be fulfilled by Paytm Money.
• In case an application is made for Initial Public Offer/Public Offer through Paytm Money, the Client authorizes Paytm Money to collect on Client’s behalf, the refund amount, if any, from the Issuer Company/ Registrar/ and subsequently credit the same to Client’s Bank account, after set-off/ adjustment of dues payable by the Client on account of obligations incurred in connection with the application.
• The Client further agrees that Paytm Money shall not be held responsible for non-allotment of securities either fully or partly to the Client, for any reason whatsoever. Paytm Money shall not be held responsible in case due to some reason the bid/application/ revision instructions sent by the Client is not received by it, or if the bid/application/revision could not be uploaded to the Stock Exchange, or could not be sent to the Bankers/ Registrar to the issue.
• Paytm Money shall not be held responsible for non-receipt/ delay in/ incorrect receipt of fund, if any, from the Registrar/ Company. Paytm Money shall not be held responsible for incorrect Tax Deduction at Source (TDS) by the Registrar/ company, if applicable, or for non-receipt or delay in/ incorrect receipt of TDS Certificate, if any from the Registrar/ Company.The Client understands that the corporate actions including but not limited to Dividends, declared by the Issuer Company shall be directly paid by the Issuer Company to the Client.
• The Client understands that the corporate actions including but not limited to Dividends, declared by the Issuer Company shall be directly paid by the Issuer Company to the Client.
• Paytm Money shall also not be liable to the Client for any delay, failure or refusal of any Issuer Company / Corporation or other body in registering or transferring units to the names of the Clients of for any interest, dividend or other loss caused to the Client arising therefrom.
• The Client agrees to provide Paytm Money with any confirmation/ declaration or any other document that the concerned Issuer or any other entity may from time to time require Paytm Money to collect from the Client in respect of the services offered under this agreement.
• Paytm Money does not accept any liability for delay in processing time at the Mutual Fund’s/ Issuer or Registrar’s end. The Client agrees that Paytm Money shall not be liable or responsible for not executing any transactions for any reason, whatsoever.
• Neither Paytm Money, nor the issuer shall be liable for any failure to perform its obligations, to the extent that such performance had been delayed, hindered or prevented by systems failures network errors, delay or loss of data due to the aforesaid, acts of God, floods, epidemics, quarantine, riot or civil commotion and war.
• The Client agrees and understands that the application in Initial Public Offering shall be subject to the applicable Acts, Rules, Regulations, guidelines, circulars, notifications, and directives issued by the Regulatory Authorities and Offer Document issued by the respective Issuer. The Client further understands and agrees that he/ she shall not place trades at unrealistic prices from current market price of the security or trade in illiquid securities which create artificial liquidity or amounts to manipulation of prices or cross/ synchronized trades.
• Paytm Money shall provide its services on a best efforts basis. However in respect of mutual funds, other securities, including but not limited to Initial Public Offering, Rights issue, Buy Back Offers offered through its Platform, Paytm Money shall not be liable for any failure or for any loss, damage or other costs arising in any way out of:
  • System failure including failure of ancillary or associated systems, or fluctuation of power, or other acts of God/force majeure;
  • Accident, transportation, neglect, misuse, errors, frauds on the part of the Client or any agent of the Client or agents or any third party, or
  • Any fault in any attachments or associated equipment’s of the Client
  • Any incidental, special or consequential damages including without limitation of loss of profit.

All the above policies and procedures of Paytm Money as applicable to the Client’s trading account are subject to change/updation by Paytm Money from time to time. The updated policies and procedures of Paytm Money shall be posted on the website of www.paytmmoney.com and communicated to Client through circulars and e-mails.