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Our Policies

We suggest you go through our policies carefully, and keep visiting for updates.

Mutual Funds are subject to market risks and do not provide guaranteed returns. We urge you to read all scheme related documents and assess your individual investment suitability before making any investment decisions.

While we at Paytm Money are striving to provide you with the best user experience, we are able to do so only by partnering with various 3rd parties who help us extend the services to you. Please note that the entity from which we source our information will at all times be solely responsible for the completeness and timeliness of information on our platform.

Terms of Use
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This document lays out the disclaimers that apply to the access and use of the Website “www.paytmmoney.com” (hereinafter referred to as “Website”), Mobile Application “Paytm Money” and the mobile application “Paytm app” for specific segment “Paytm Money”, (hereinafter referred to as “App”), and any other subdomain or platform which is owned, developed, managed or operated by Paytm Money Limited, (hereinafter referred to as “Paytm Money”), a company incorporated under the laws of India and registered under the Companies Act, 2013. The Website, App and the other aforesaid subdomain or platform shall be collectively referred to as “Paytm Money Platform”. The words, "You", “Your” and “User” refer to the person(s) who use and avail the Services and Products through Paytm Money Website / App / Platform and shall include both singular and plural.

In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system, it does not require any physical or digital signatures. Your acceptance to the terms and conditions shall be considered as your consent to use the App, the Website, platform, the services and products (collectively referred to herein as “Services”) provided by Paytm Money in accordance with the terms and conditions laid down by Paytm Money

Liability of Our Services
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In no event, Paytm Money or its contractors, agents, licensors, directors, employees, associates, partners or suppliers will be liable to You for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, losses in investment products, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) howsoever arising.

In no event, Paytm Money, directors, employees, agents will be liable to You or any third party for any damages, liabilities, losses, and causes of action arising out of or relating to: (i) this Agreement; (ii) use of or access to the Appand / or the Website or any reference Site / App / Platform / Service; or (iii) Your use or inability to use the Services provided by Paytm Money (including any and all materials) or any reference Sites / App / Platform / Service; or (iv) any other interactions with Paytm Money, or (v) any action caused by AMC or RTA or any other third party, however caused and whether arising in contract, tort including negligence, warranty or otherwise, beyond or in excess of ₹500, or the amount required as per Regulatory guidelines, whichever is lesser.

You acknowledge and agree that Paytm Money has offered its Services, set its prices, and entered into this Agreement in reliance upon the limitations of liability set forth herein, that the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between You and Paytm Money, and that the limitations of liability set forth herein form an essential basis of the bargain between You and Paytm Money. Paytm Money would not be able to provide the Services to you on an economically reasonable basis without these limitations. In all cases, Paytm Money and its affiliates, employees & representatives, contractors, agents, licensors, directors, associates partners, suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable or beyond control or management of Paytm Money or within control or management of external partners or third party service providers.

User Data
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Our automated systems may collect and analyze data about your browsing patterns or investment choices on Paytm Money to provide you personally relevant product features, such as customized search results, tailored messages, product features and advertising and this analysis occurs as the content about your usage is collected in our systems. Paytm Money makes use of this data to personalise and customise your experience on best efforts basis and urges users to make your own investment decisions by studying and understanding the investment products. Upon receipt of the advice, you may decide whether to disregard it (in whole or in part) or to act upon it (in whole or in part). All investment decisions shall be made at your sole discretion. You are free to choose execution of Mutual Funds you want to invest in, irrespective of whether you have obtained advise from Paytm Money or not. You are free to use Paytm Money platform or any other platform at your free will to make investment when you have received advice from Paytm Money. Mere view of certain Mutual Funds information on the App or Website does not amount to advisory. While providing Advisory Services, Paytm Money has not undertaken any regulatory, legal, tax or accounting analysis relating to the suitability of the products invested by you. You should seek appropriate professional advice including tax advice before dealing with any realised or unrealised gain / loss reflecting in the investments, portfolio or statement.

Contingency Process
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Certain services, such as Account Information and Maintenance services are dependent on a secure and continuous connection to external providers. Paytm Money makes no warranties whatsoever that such connection will always be available or that there will be no errors or downtime as the connection is provided by third parties over the actions of whom Paytm Money may have no control. Paytm Money will strive to provide an alternate measure but reserves the right to suspend these services if in its opinion security of the site or of the data could be compromised.

Usage of External Providers and their Disclaimers
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Many of our services display some content like mutual funds data, external ratings, research and other relevant data, information or elements that are externally sourced by Paytm Money. Some of this data may be displayed as it is or some of them may be derived or processed to display data / information that is based on such external data or presented in a format that is largely suited to Paytm Money’s guidelines, standards and customised to its user experience. This entity providing such content is solely responsible for the accuracy of such data. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review all content, so user should analyse and use this data as per his / her discretion. Display of such data on Paytm Money’s App or Website should not be considered as an investment advice.

The App / Website / Services may contain links, information or pointers to other websites or services for payments, information verifications, information processing, transaction processing or other required / appropriate services but you should not infer or assume that Paytm Money operates, controls, manages or is otherwise connected with these other websites. When you click on a link within the App / Website, Paytm Money may or may not warn you that you have left the App / Website and are subject to the terms and conditions, disclaimers (including privacy policies) of another website or its partners & service providers. Please be careful to read the terms of use and privacy policy of any other website before you provide any confidential information or engage in any transactions. You should not rely on the terms of Paytm Money to govern your use of another website. Paytm Money is not responsible for the content or practices of any other website even if it links to the site and even if the website is operated by a company affiliated or otherwise connected with Paytm Money. You acknowledge and agree that Paytm Money is not responsible or liable to you for any content or other materials hosted and served from any website other than the Paytm Money App / Website.Some of our key 3rd Party Service providers and their respective disclaimers are below


Morning Star, Inc.

© 2018 Morningstar.All Rights Reserved.


The Morningstar name and logo are registered marks of Morningstar, Inc. The information, data, analyses and opinions (“Information”) provided by Morningstar and displayed on Paytm Money Platform: (1) include theproprietary information of Morningstar and its content providers; (2) may not be copied or redistributed except as specifically authorized; (3) do not constitute investment advice; (4) are provided solely for informational purposes; (5) are not warranted to be complete, accurate or timely; and (6) may be drawn from fund data published on various dates and procured from various sources. Morningstar, its affiliates, and its officers, directors and employees shall not be liable for any trading decision, damage or any other loss arising from using the said Information. Please verify all of the Information before using it and do not make any investment decision, except upon the advice of a professional financial adviser. Past performance is no guarantee of future results. The value and income derived from investments may go down as well as up


CRISIL

CRISIL Disclaimer and Copyright Notice:

“© CRISIL Limited [2017]. All Rights Reserved


Reports provided by CRISIL and displayed on Paytm Money Platform have been prepared by CRISIL Research, a division of CRISIL Limited (CRISIL). By accessing the any of the said Reports the user acknowledges and accepts the following: The Report is

(i) based on publicly available information or from sources considered reliable by CRISIL

(ii) not intended to and does not constitute an investment, legal, accounting or tax advice or any solicitation, whatsoever

(iii) not an audit, rating or due diligence nor a recommendation of any sort whether to hold, invest in or divest from any securities, instruments, funds or facilities of any kind or otherwise enter into any deal or transaction with the entity to which the Report pertains.

(iv) not a substitute for the skill, judgment and experience of the user for making any decisions.

CRISIL does not

(i) guarantee the accuracy, completeness or adequacy of the Report

(ii) undertake independent verification of any information included in the Report

(iii) assume obligation to keep the Report under ongoing surveillance following publication in any form.

Access or use of any of our Report does not create a client relationship between CRISIL and the user. Opinions, if any, are in good faith, as on the date of issue, and are subject to change without notice. CRISIL (including its affiliates, third party providers, its directors, officers, shareholders, employees or agents) DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. In no event shall CRISIL be liable to any party for any claim, including without limitation, whether direct, indirect, incidental, punitive, special or consequential damages, costs, expenses or losses in connection with any use of the Report even if advised of the possibility of such damages. The Report is intended for the jurisdiction of India only. This Report should not be reproduced or redistributed to any other person in any form without a prior written consent of CRISIL.


Value Research India Private Limited (“Value Research”)

The users and viewers of this website / app understand and agree that the Value Research assumes no liability whatsoever regarding the timeliness, completeness, accuracy, adequacy, fullness, functionality and reliability of the information, statements, opinions, statistics, products, services and materials contained, provided, posted or expressed by Value Research on Paytm Money Platform and will not be liable for any damages, whether direct, incidental, special, or consequential incurred by any user and / or viewer on account of the use of the information, statements, opinions, statistics, products, services and materials contained, provided, posted or expressed on Paytm Money Platform, whether or not Value Research knew or should have known that such damages might be incurred, including but not limited to loss of income or profits or market value loss on the sale or purchase of securities and / or funds.

Value Research does not certify and / or endorse any opinions contained, provided, posted or expressed on Paytm Money and neither does it certify and / or endorse any products and / or services sold through Paytm Money and makes no representation or warranty, express or implied, of any kind whatsoever with respect to the same, includingbut not limited to, warranties of fitness, merchantability or fitness of such links for any particular purpose with respect to the same.


In case any part of this disclaimer is declared invalid or unenforceable for any reason whatsoever, by a court of competent jurisdiction, such part shall, insofar as it is severable from the remaining disclaimer, be deemed omitted, and shall in no way affect the legality, validity or enforceability of the remaining disclaimer.


Dion Global

All information provided herein by Dion Global Solutions Ltd (“Dion Global”) is obtained from sources believed by it to be accurate and reliable. Because of the possibility of human or mechanical error as well as other factors, however, all information contained herein is provided “AS IS” without warranty of any kind. Dion Global adopts all necessary measures so that the information it uses is of sufficient quality and from sources Dion Global considers to be reliable including, when appropriate, independent third-party sources. However, Dion Global is not an auditor and cannot in every instance independently verify or validate information received. All information contained herein must be construed solely as statements of opinion, and Dion Global Solutions Ltd or its affiliates or group companies and its respective and any of its officers, directors, personnel and employees, disclaim liability to any loss, damage of any nature, including but not limited to direct, indirect, punitive, special, exemplary, consequential, as also any loss of profit in any way arising from the use of the Information or its contents in any manner or for any contingency within or beyond the control of, Dion Global or any of its directors, officers, employees, agents, representatives, licensors or suppliers, arising from or in connection with the information contained herein or the use of or inability to use any such information. The recipient alone shall be fully responsible and / or are liable for any decision taken on the basis of the information contained herein.


Dion Global

In using the Bill Payment Service, the user agree to:

(a) Provide true, accurate, current and complete information about yourself ("Registration Data"), Your Payment Account details ("Payment Data"), Your Biller details ("Biller Data") and

(b) maintain and promptly update the Registration Data, Payment Data and Biller Data to keep it true, accurate, current and complete. If You provide any information that is untrue, inaccurate, not current or incomplete, or BillDesk has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, BillDesk has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).


Your Payment / Payment Instruction(s) will be effected only after proper authentication in accordance with the prescribed procedure of BillDesk. BillDesk will start the processing of Your Payment Instruction(s) on the basis of the Payment Data submitted by You.

Your submission of a Payment Instruction(s) from time to time shall constitute an irrevocable and unconditional authority for debiting the Payment Account(s) and making the payment . Your Payment Instruction(s) will be effected only after proper authentication in accordance with the prescribed procedure depending upon the Payment Account used by you.

Offer Document General Disclaimer
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Mutual Funds investments are subject to market risks. Read all scheme related documents carefully. Past performance is not an indicator of future returns.


The user understands that Paytm Money is only acting as an intermediary which collects the orders from the users and places such orders with the relevant AMC, or any entity acting as a collection agent on its behalf. Paytm Money does not provide any regulatory, legal, tax or accounting advice relating to the suitability of the products invested by the users. The users should seek appropriate professional advice including tax advice before investing and / or dealing with any realised or unrealised gain / loss reflecting in his / her portfolio. The user understands that all benefits and returns made pursuant to transactions undertaken by the user through Paytm Money shall be subject to deduction of applicable taxes pursuant to the taxation laws applicable in India.

The user understands that the services provided by Paytm Money do not constitute an offer to buy or to sell or a solicitation to any person in any jurisdiction where it is unlawful to make such an offer or solicitation.


Paytm Money provides no warranty or representations, express or implied, on products offered through the platform. The information / figures on the website are provided on an "As Is" basis and do not constitute any kind of recommendation, advice or the like. The information / figures provided on Paytm Money App / Website will be updated as and when received by the entities offering the respective information.

Paytm Money and its service provider shall not be liable for any failure to perform any of its obligations or service standards etc. if the performance is prevented, hindered or delayed by a Force Majeure Event, which includes any event due to any cause beyond the reasonable control including, without limitation, unavailability of any communication system including Internet, breach or virus in the processes or payment mechanism, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breach of security and encryption codes.

Onus of providing user information
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The user understands and agrees that all communication will be shared by Paytm Money to his / her email id and mobile number updated under communication details as a part of user profile with Paytm Money and this may be different from the user’s email id and mobile number registered with Paytm (that is used for registration / login to Paytm Money as well as Paytm). In case of any change in his / her email id and / or mobile number at which communication needs to be shared, he / she shall make the necessary changes mandatorily in his / her record with Paytm money. The user confirms that the information / details provided by him / her is true, accurate, correct and complete on Paytm Money. Paytm Money will share communication with the email ID / Phone number available under Communication details in Paytm Money only

Modules
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Search & Discovery

Search

Paytm Money does not limit, favour or restrict any of the schemes available on Paytm Money platform while performing search, filter or sort options. The order of search results is not indicative of performance or recommendation. It is solely up to the user to decide to select or reject any scheme. Based on the internal ranking algorithm, Paytm Money shows most relevant results based on the user’s search query. The algorithm might be updated from time to time to improve user search experience or customized to meet user’s preferences based on his browsing or investment experience.


Return comparison with different asset classes

Paytm Money has return comparison as a feature inside the product against fixed deposits, gold, regular mutual fund, Savings Bank Account and other asset classes. Estimation on return is indicative and based on average historical return of the assets and should not be considered as a promise, guarantee or a forecast. No comparison shall be construed as Paytm Money’s opinion to invest or not to invest.

Security and volatility in prices of the mutual funds shown can differ with the asset compared with. Estimation is indicative and based on average historical return of the assets.


Investment Ideas

Ideas as shown on Paytm Money website / app is only a collection of schemes based on similar attributes. The decision to invest is solely on the user. Mutual Fund recommendations and comments presented on Paytm Money App and Website are solely based on the search patterns and should not be taken as any kind of advice. They do not represent the opinions of Paytm Money on whether to buy, sell or hold mutual fund schemes or shares of a particular stock.

Users should do their own research and be cautious about any and all Mutual Fund recommendations and should make final judgement according to the user’s personal needs, financial situation, or any other parameters. In addition, users are advised that past Mutual Fund scheme performance is no guarantee of future performance.


Better than Fixed Deposit

This investment idea is based on comparison of returns of a large mutual fund scheme and a leading bank fixed deposit rates for investments of three to six months over the past 5 years. However, fixed deposits provide fixed guaranteed returns. Mutual Fund investments are subject to market risks, read all scheme related documents carefully.


Better than Savings Account

This investment idea is based on comparison of returns of a large mutual fund scheme and savings bank account interest over the past 5 years. However, savings bank account provides fixed guaranteed returns. Mutual Fund investments are subject to market risks, read all scheme related documents carefully.


Goals

Paytm Money is providing a tool for users to define and track their goals. Paytm Money provides no assurance or guarantee that the goals defined would be achieved. Paytm Money does not verify your goals, its value or any information that you have added to the same. User agrees that Paytm Money has no role to play in his or her personal capability to achieve goals defined by the user.


Returns Calculator

Estimation is based on average historical return of the scheme and should not be construed as a promise, guarantee or a forecast of any minimum returns.

This is only to facilitate informed decision making or financial planning for users. Actual results may vary and usersare advised to do their own research and invest at their own discretion.


Fund Manager Performance

Fund Manager Performance shown on Paytm Money app is received from third party data vendors and Paytm Money has no control or authority on the legitimacy of the data. The data shown is either directly acquired from 3rd party vendors or derived from it. Although Paytm Money will attempt to show you the most recent data, it takes no responsibility for the correctness / relevancy / update of data. The data is shared on “AS IS” basis and Paytm Money makes no warranties as to the accuracy or relevancy of the data.


Ratings

Paytm Money does not take responsibility of the Ratings shown for schemes on its platform. The ratings are provided by 3rd party independent Rating Agencies and will be governed by their respective terms. Paytm Money itself does not provide rating service or rates different investment products by itself. Users are advised to invest at their own discretion.


Mutual Fund Details

Mutual fund details shown on Paytm Money Website / App as received from third party vendors and Paytm Money has no control or authority on the legitimacy of the data. The data shown is either directly acquired from 3rd party vendors or derived from it. Although Paytm Money will attempt to show you the most recent data, it takes no responsibility for the correctness / relevancy / update of data. Users are advised to invest at their own discretion.

Mutual Funds Page
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Returns Graph


The user understands that any graphical representations, recommendations, feedback and reviews, provided on the Paytm Money App / Website, are in no way, either a guarantee for the performance of the funds or an assessment of the fund’s, or the fund’s underlying securities’ creditworthiness. Such graphical representation is only a factual depiction of the performance of such fund and does not constitute investment advice. Actual returns may vary greatly and depend on personal and market circumstances. Such graphs are generated on basis of data received from third party data providers and Paytm Money does not take any responsibility of its accuracy / correctness / relevancy or updates. Users are advised to invest at their own discretion.


Asset Management Company (“AMC”)

AMC details shown on Paytm Money app is received from third party vendors and Paytm Money has no control or authority on the legitimacy of the data. The data shown is either directly acquired from 3rd party vendors or derived from it. Although Paytm Money will attempt to show you the most recent data, it takes no responsibility for the correctness / relevancy / update of data. Users are advised to invest at their own discretion.


Insta Redemptions

“Insta Redemption” is termed by Paytm Money for those funds being offered on Paytm Money with instant redemption facility, in collaboration with respective AMCs. These funds fall under SEBI guidelines stating that the maximum withdrawal amount can be ₹50,000 or 90% of latest value of investment, whichever is lower, per day per user per scheme. Paytm Money does not take any guarantee of the amount or timeline of the redemption proceeds being credited in users’ chosen bank account(s). Credit of funds to user’s account shall happen in accordance with bilateral contract between AMC and user. Paytm Money acts only as a intermediary in this transaction between the AMC and the user, and any issues related to Insta Redemptions should be directed to the respective AMC.


Performance & Returns

Returns and other performance details shown on Paytm Money app are received from third party vendors and Paytm Money has no control or authority on the legitimacy of the data. The data shown is either directly acquired from 3rd party vendors or derived from it. Although Paytm Money will attempt to show you the most recent data, it takes no responsibility for the correctness / relevancy / update of data. Users are advised to invest at their own discretion.


Comparison

Comparison and other performance details shown on Paytm Money app are received from third party vendors and Paytm Money has no control or authority on the legitimacy of the data. The data shown is either directly acquired from 3rd party vendors or derived from it. Although Paytm Money will attempt to show you the most recent data, it takes no responsibility for the correctness / relevancy / update of data. Users are advised to invest at their own discretion.


Riskometer

Riskometer shown on Paytm Money App / Website as part of Mutual Fund scheme details as received from third party vendors. Paytm Money has no control or authority on the legitimacy of the data. Paytm Money is not responsible for outcomes of any investment / redemption decisions made by user based on Riskometer on Mutual Fund Page. Mutual Fund Investments are subject to market risks, read the scheme related documents carefully before investing. Past performance is not an indicator for future returns.


Riskometer vs User Risk Profile

Paytm Money displays user’s risk profile against the scheme’s riskometer as part of Mutual Fund information. Certain guidelines are provided for a user with a particular risk profile vs the risk of that Mutual Fund. This mapping is purely indicative and Paytm Money is not responsible for outcomes of any investment / redemption decisions made on these guidelines. Mutual Fund Investments are subject to market risks, read the scheme related documents carefully before investing. Past performance is not an indicator for future returns.


Recommended date for Investment (in SIP mode)

Paytm Money recommends a date for systematic investment plan (SIP) to its users for some Mutual Funds based on last 12-month performance of the Fund. This is a purely indicative number and Paytm Money takes no responsibility of the underlying data received from third party vendors. User is not expected to base his / her decisions on the data showcased.


Holdings / Sectors / Instruments / Debt

Holding information shown for Mutual Funds on Paytm Money app or website is received from third party vendors and Paytm Money has no control or authority on the legitimacy of the data. The data shown is either directly acquired from 3rd party vendors or derived from it. Although Paytm Money will attempt to show you the most recent data, it takes no responsibility for the correctness / relevancy / update of data. Users are advised to invest at their own discretion.


KYC / Investment Readiness

User understands that opening an account is subjected to correct, complete and accurate information provided for KYC verification as per the regulations applicable. Paytm Money will collect all necessary information from the user required for KYC verification and investment readiness. During the process of investment, such KYC information will be sent to KRA and / or CERSAI. Paytm Money will not be responsible for any delay in processing the KYC request from the 3rd party agencies. Paytm Money also has no control on acceptance or rejection or timelines for update of your KYC information

User agrees to provide the correct documentation and information as listed in the App for the purpose of Investment Readiness process. User understands and agrees that failure to provide required documentation and information may result in rejection of KYC by Paytm Money or KRA or CERSAI or AMC / RTA. The user agrees that Paytm Money has every right to reject the KYC application, if there is any erroneous, incomplete or misleading information provided by the user or for any other reason whatsoever with / without assigning any reason or if KYC documents submitted do not comply with the KYC norms of SEBI as per regulations. Paytm Money or AMC / RTA can seek additional details for complete due diligence of the user if required as per regulations or if requested by CERSAI / KRA / AMC / RTA / UIDAI or any such regulated or governing agency.


PAN Card Check

User herewith agrees to provide his / her valid PAN Card details and understands that opening an account is subjected to correct, complete and accurate PAN information provided. PAN check would be done using the IT department’s PAN database. Paytm Money won't be responsible for any PAN rejections due to the PAN unavailability or status of PAN in the IT department database.


IPV / Photo

Paytm Money will use the photo and video taken from the user to do the in person verification required for KYC verification as mandated by regulations. User agrees to provide the correct documentation and information to Paytm Money for the purpose of In Person Verification. User understands and agrees that failure to provide required information for IPV or correct information shall result in rejection of KYC by Paytm Money.


Personal Info

Personal information provided by users will be used by Paytm Money for opening the user’s account on Paytm Money, processing user’s KYC and for making the user investment ready (Account opening Form, Nominations, Declarations and FATCA) and will be shared with other partners like AMCs and RTAs as per the regulations. Users is responsible for providing correct personal information which should match with the supporting documents or information provided for verification. User agrees that the name in the account will be the user name as per his / her name mentioned on PAN Card.


Bank Account Verification

Paytm Money validates a user's Bank Account(s) by validating the Bank Account Holder Name against the user's name as per his or her KYC records. This may be done based on automated technology integration with user’s bank or via manual check of the corresponding details (Account Holder Name / Account Number) on a Cancelled Cheque / Account Statement / Passbook / Bank Letter etc. Paytm Money takes no liability of any modification in Bank Account ownership details post validation, unless specified by user and it will be the responsibility of user to keep the bank account details updated.


Aadhaar Number

Paytm Money will use the services of UIDAI to facilitate KYC of the user as per the prevailing regulations. All attempts will be made by Paytm Money to provide reliable, comprehensive, accurate information shared by UIDAI on basis of the integration and the usage of UIDAI services will be governed by UIDAI terms and conditions. In case of any ambiguity or doubts, users are advised to verify / check with the Department(s) and / or other source(s) including regulations from respective regulators or governing authorities or directions from industry bodies like AMFI, or processes as defined by AMCs, RTAs or other entities, and / or to obtain appropriate professional advice.


FATCA Declarations

FATCA declarations are mandatory to start investments. Currently, only Indian citizens who are tax residents of only India can invest on Paytm Money platform. Providing the correct FATCA declaration is sole responsibility of the user and Paytm Money will not be responsible for any actions taken by any authority in case of wrong declarations done.


Account Opening Forms

Account opening form will be generated by Paytm Money based on the information filled by user for KYC and investment readiness and same would be forwarded to the RTA in their required format as per the prevailing regulations and agreements with AMC. While Paytm Money makes best effort to collect and represent your information, it is not responsible or has any control for any rejections made by AMCs or RTAs or any KYC bodies on basis of information shared and submitted by you.


Communication Details

Paytm Money will send the communication details provided by the user to the AMCs / RTAs. AMC / RTA will use the same for transaction related communication. User is responsible for providing correct email address and phone number so that he / she can receive the communication from RTA and AMCs. Providing the correct information is sole responsibility of the user and Paytm Money will not be responsible for non-receipt of communication due to wrong communication details. While Paytm Money makes best effort to collect and represent your information, it is not responsible or has any control for any rejections made by AMCs or RTAs on basis of information shared and submitted by you.


Nominations

Nominees declared on by the user on Paytm Money will be mapped to all folios created by the user across all AMCs that user has invested through Paytm Money unless changed / modified by the user on Paytm Money directly to the AMC or RTA etc. While Paytm Money makes best effort to collect and represent your information, it is not responsible or has any control for any rejections made by AMCs or RTAs on basis of information shared and submitted by you.

Portfolio
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Portfolio Insights

Paytm Money displays portfolio insights on best effort basis by segregating all of the invested schemes and their underlying instruments under predefined categories, and shows overall exposure to sectors / instruments / asset classes / stocks. No advice or information, whether oral or written, obtained by user through the Paytm Money App / Web will constitute or create any representation or warranty on future performance and shall not be considered as an invitation or persuasion to invest or sell.

Paytm Money makes no guarantees nor does it claim accuracy of these portfolio investment insights. Users are expected to contact their respective AMC / RTAs for fully accurate details about their investments. Portfolio insights are attempts of Paytm Money to provide investment insights in a particular way, users are free to make or come up with their own insights as per representation convenient to them on basis of the investments made by them.


Statements

All the information contained in the statement(s) is solely meant for information purposes for the use of the recipient. It shall not be considered as an invitation or persuasion to invest or sell. The recipient alone shall be fully responsible and liable for any decision taken on the basis of these statement(s).

The statement(s) is prepared on the basis of information received from sources / vendors which may include AMCs, RTAs, or any third party service providers other than Paytm Money and Paytm Money has not independently verified the said information. The information contained in the statement(s) is updated as and when received and updated by the AMCs, RTAs or other partners offering its services as a result of which there may be differences between the details contained in statement(s) and those reflected in the records of the respective AMCs or RTAs . Kindly visit CAMS or KARVY to receive consolidated account statements of your mutual fund investments for the most accurate information.

The figures calculated based on historical returns are for representational purposes only and do not offer any guarantee on returns. The information relating to the Market Price / NAV of the schemes have been obtained from third party sources, which are believed to be reliable. Paytm Money does not warrant the accuracy, reasonableness and / or completeness of any information.

Paytm Money reserves the right to rectify discrepancies in the statement(s), if any, at any point of time. Paytm Money is authorized to engage and utilize services of third parties / vendors to prepare & send e-mail statement(s). Paytm Money is not responsible for any loss or delay in receipt of the statement(s).


Transaction History

Paytm Money may provide history of transactions (investments, redemptions, subscription and others) that were done by a user in transaction history section. Details of transactions may change from time to time. Success or Failure of these transactions depends on 3rd party service providers like payments partners, RTAs processing investments or redemptions acting on behalf of AMCs or any such other partners and Paytm Money just acts as a intermediary in such cases. Paytm Money in no event will be held responsible for the accuracy and the relevancy of the transactions presented in the list of transaction history.


Risk Manager / Profiling

The user understands that the Risk Profile of the user will be prepared based on the information presented by the user to Paytm Money. User also acknowledges that his or her understanding of assessing risk and suitability is in line with the details / information provided by the user and represented by Paytm Money. The user is aware, acknowledges and understands that if he / she provides inaccurate and / or incomplete information, and / or chooses not to disclose certain information, such action will adversely affect the results of the risk assessment. Further, the user will not be bound to act on the risk profile created by Paytm Money. The User may use his / her own discretion in making any investment.


Edit SIP

Paytm Money allows user to change the invested amount and / or the day of investment for each SIP (systematic investment). Paytm Money also allows user to pause an ongoing SIP for a certain period of time or cancel the SIP altogether. User agrees that Paytm Money acts as an intermediary and share user’s request to change or edit his or her SIP to the AMC / RTA, the timelines for making such changes, or confirmation depends completely on the AMC or RTA and Paytm Money may not have any control on same.

Payments
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Payments

Paytm Money uses third party payment gateway for facilitating transfer of money from User's Bank Account(s) to AMCs. Paytm Money will have no role in failed or pending transactions and fraudulent use of card / net banking / payment in any manner. Users are advised to use their own Debit Card (linked to own Account), Net Banking, UPI, Mandates only for making Investments / Payments / Transactions. Users will be solely responsible for using Debit Card, Net Banking and other modes for payments on Paytm Money and Paytm Money may use third party services or other service providers to collect user payments. Any fraudulent transaction / attempt will attract action as per service rules and relevant section of Indian Penal Code (IPC). Users providing improper details will be forfeited from usage of application. Transactions once completed cannot be cancelled. User should not use bank account of someone else to make the payment or investments for Mutual Funds and such transactions are liable to be rejected.


Debit Card

Users are advised to use the Debit Card issued in their name (and linked to a bank Account which is owned by them or they are the primary account holder in case of a joint account) for Mutual Fund Investments or making any Payments. Paytm Money will have no role in failed or pending transactions and fraudulent use of debit cards in any manner. Any fraudulent transaction / attempt will attract action as per service rules and relevant section of Indian Penal Code (IPC). Users providing improper details will be forfeited from usage of application. For a failed transaction, user may be charged by his / her bank and Paytm Money is not responsible for any such charges. By proceeding with this payment mode, user abides to the Payment Gateway's Disclaimers and T&Cs as well.


Net Banking

Users are advised to use their own Net Banking Account for Mutual Fund Investments or making any Payments. Paytm Money will have no role in failed or pending transactions and fraudulent use of Netbanking in any manner. Any fraudulent transaction / attempt will attract action as per service rules and relevant section of Indian Penal Code (IPC). Users providing improper details will be forfeited from usage of application. For a failed transaction, user may be charged by his / her bank and Paytm Money is not responsible for any such charges. By proceeding with this payment mode, user abides to the Payment Gateway's Disclaimers and T&Cs as well.


Payment Failures

Paytm Money will have no role in failed / pending transactions and fraudulent use of card / net banking in any manner. Users are advised to use their own Debit Card (linked to own Account), Net Banking, UPI, Mandates only for Mutual Fund Investments. Any fraudulent transaction / attempt will attract action as per service rules and relevant section of Indian Penal Code (IPC). Users providing improper details will be forfeited from usage of application. For a failed transaction, user may be charged by his / her bank.


Mandates

Bank Mandates registered on Paytm Money will be for verified Bank Accounts only. Paytm Money takes no responsibility of any failed or pending transactions resulting from previously approved Mandates. For a failed or pending transaction, user may be charged by his / her bank and Paytm Money is not responsible for any such charges. Users are responsible for keeping the mandates updated for closed account or any modifications in account details. By proceeding with this payment mode, user abides to the Disclaimers and T&Cs of third party Service Providers as well.


Settlements

The settlement to the respective bank account(s) of the AMCs is done by the PG partner and will be done on a best effort basis by the PG partner as per their timelines on the next business day. The applicable NAV for Debt / Equity / Hybrid funds (investment amount < ₹2 Lakh) will be as of transaction day and for Liquid Funds (any amount) and Debt / Equity / Hybrid Funds (amount > ₹2 Lakh) will be based on realisation of funds by the AMC and the business logic at the corresponding RTA

Transactions
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Financial Transactions

Paytm Money will send the request for the transaction to the RTA (acting behalf of respective AMCs) on a best effort basis. The processing of the request will be handled as per the existing business rules and cut off times at the RTA. In case of failures of any system at Paytm Money, Paytm Money will try to process the same at the earliest but makes no guarantees. In case of failures of any system at the RTA / AMC / Payment Gateway Provider, Paytm Money and its users will rely on the fallback provided by the RTA / AMC / Payment Gateway Provider. This should be read in conjunction with payment settlements. User agrees that Paytm Money acts as an intermediary between him / her and the AMC for purpose of facilitating Financial Transactions. Paytm Money is limited by the capabilities and timelines provided by AMCs / RTAs / Payment Service Providers in such financial transactions.


Non-Financial Transactions

Paytm Money will send the request for the transaction to the RTA (acting behalf of respective AMCs) on a best effort basis. The processing of the request will be handled as per the existing business rules at the RTA. In case of failures of any system at Paytm Money, Paytm Money will try to process the same at the earliest but makes no guarantees. In case of failures of any system at the RTA, Paytm Money and it's users will rely on the fallback provided by the RTA. User agrees that Paytm Money acts as an intermediary between him / her and the AMC for purpose of facilitating Non-Financial Transactions. Paytm Money is limited by the capabilities and timelines provided by AMCs / RTAs in such non-financial transactions.


RTA

Paytm Money will share data for each transaction in the format mutually decided with each RTA (acting on behalf of respective AMCs) and will be processed at the RTA as per the existing business rules. Paytm Money will receive confirmation of the status of each transaction sent to the RTA from the RTA in a format mutually decided with the RTA and AMC. Paytm Money has no control over transaction processing time and business logic.

The user understands that Paytm Money is only acting as a platform. User enters into bilateral relationship with AMC / Mutual fund when he places and orders with the relevant AMC, or any entity acting as a collection agent on its behalf.

DND Registrations and Communication with Users
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The user understands that if his / her mobile number is registered in the Do Not Disturb (DND) list of TRAI, he / she may not receive SMS from Paytm Money. He / she shall take steps to deregister from the DND list and shall not hold Paytm Money liable for non-receipt of SMS in the interim period.The user agrees to be reached out to by representatives of Paytm Money or any third party authorised by Paytm Money, via phone / email / sms with reference to the services offered by Paytm Money.

Principal Office
No. 6/B, Summit, 80 Feet Rd,
Koramangala 1A Block, Bengaluru - 560034
Corporate Office
B-121, Sector-5, Noida - 201301
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Registered Investment Adviser
(INA100009859)
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© Paytm Money Limited. CIN - U72900DL2017PLC323936. All Rights Reserved. Mutual Fund investments are subject to market risks, read all scheme related documents carefully.